ASSISTANT FACILITIES DIRECTOR - TARLETON UNIVERSITY - STEPHENVILLE, TX

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $84,200.00 - $184,800.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave

Job Description

SSC Services for Education is a nationwide best-in-class facility service provider known for its expertise, commitment, and value in delivering high-quality facility management services. As a part of Compass Group North America, SSC emphasizes the importance of its associates by leveraging their knowledge and experience combined with extensive training and supportive management. This approach not only helps in providing superior service but also creates unparalleled wage and benefit packages alongside meaningful career advancement opportunities. SSC is dedicated to maintaining a workforce that sets it apart from competitors by embodying quality, passion, and a can-do attitude, fostering a culture where associates are empowered to achieve greatness both professionally and personally.

SSC’s association with Compass Group USA further enhances its reputation and capacity to provide exceptional services across various sectors. The company’s employee-centric philosophy encourages associates to take charge of their career paths, ensuring continual support and recognition throughout their journey. SSC’s commitment to client satisfaction and account retention is reflected in its meticulous operations and management practices that emphasize quality and efficiency.

The role of Assistant Director of Facilities at SSC Services for Education is a pivotal leadership position based at Texas A&M University. The incumbent will act as a primary representative of SSC within the assigned region, reporting directly to the Facilities Director. This position involves the comprehensive coordination and direction of all operations within the region, ensuring alignment with client expectations and contractual obligations. The Assistant Director will diligently monitor operations to maintain the highest levels of customer satisfaction and account retention, while also managing financial goals and contributing to business growth plans.

In this capacity, the Assistant Director holds responsibility for all facility maintenance activities and customer service initiatives. Regular inspections and audits are conducted to guarantee contract compliance across departments. The role requires shared responsibility for financial oversight, including analyzing financial statements, controlling overhead expenses, and managing capital investments to maximize returns. The Assistant Director will ensure productivity and staffing are adequate for meeting regional and divisional goals and will play a key role in maintaining strong client relationships.

The position demands a proactive approach to employee relations and policy administration, with a focus on fair and consistent personnel management. The Assistant Director will assist the Facilities Director in performance evaluations and ensure all reporting requirements are met on time. This role requires a leader capable of thriving in a fast-paced, dynamic, and profit-and-loss driven environment, equipped with excellent communication skills and a strong ability to multitask and prioritize.

Overall, this position offers an excellent opportunity to join a company that values its people, fosters professional growth, and provides a supportive work environment alongside a comprehensive benefits package. SSC Services for Education invites qualified candidates who are committed to excellence in facility management to apply and contribute to its ongoing success.

Job Requirements

  • Bachelor's degree or equivalent work experience
  • five plus years of management experience in housekeeping or facilities management or other service-related field with high customer or client contact
  • budgeting and forecasting experience preferred
  • effective communication skills in writing and oral presentations
  • ability to multi-task and prioritize
  • ability to maintain organization in a changing environment
  • initiative, responsibility and leadership
  • proficiency in Windows-based office software
  • strong leadership and communication skills
  • ability to work in a fast-paced, unstructured, P&L driven environment

Job Qualifications

  • Bachelor's degree or equivalent work experience
  • five plus years of management experience in housekeeping/facilities management or other service-related field with high customer/client contact required
  • budgeting and forecasting experience is preferred
  • ability to communicate effectively in written format and oral presentations
  • ability to multi-task and establish priorities
  • ability to maintain organization in a changing environment
  • exhibits initiative, responsibility and leadership
  • proficient in the use of Windows based office software including Microsoft Office, Word, Excel, PowerPoint, and Outlook
  • strong leadership and communication skills
  • proven ability to work effectively in an unstructured, fast-paced and P&L driven environment

Job Duties

  • Responsible for all aspects of facility maintenance as well as customer service
  • visits departments regularly to inspect operations to ensure contract compliance
  • shares responsibility for attainment of financial goals for the location
  • shares control overhead expenses with the region
  • reviews and analyzes financial statements, weekly operating reports and other financial results with the director
  • recommends and manages capital requirements to maximize financial returns
  • monitors future contract financial reviews and updates
  • responsible for productivity and staffing that is appropriate to the regional and divisional goals
  • maintains and supports client satisfaction at a level that ensures account retention
  • monitors and ensures compliance with the provisions of client contracts
  • assists in customizing programs to meet each account's unique needs as required
  • ensures consistent and fair administration of personnel policies
  • interfaces with existing clients to maintain client satisfaction and account retention
  • assists Director in conducting performance evaluations
  • completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadlines
  • completes other duties assigned

Job Criteria

Experience

Mid Level (3-7 years)


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