Assistant Executive Housekeeper - Marquee Hotel

Marquee in New Orleans is a distinguished hospitality establishment recognized for its commitment to exceptional guest experiences and high operational standards. As a prominent player in the hospitality sector, this property prides itself on delivering outstanding service while fostering a supportive and inclusive environment for both guests and employees. With a profound dedication to excellence, Marquee has cultivated a workplace culture centered around people-first values, offering comprehensive benefits and opportunities for growth. This forward-thinking establishment embraces diversity, equity, and inclusion, ensuring all team members can thrive and contribute meaningfully to their roles. At Marquee, leadership roles are designed not only to manage but also to inspire and lead by example, creating an atmosphere where quality and efficiency are paramount. The company's dedication to advancement is evident through its recognition programs and its investment in employee development, including tuition reimbursement and stock purchase programs.

The Assistant Executive Housekeeper role at Marquee is pivotal to the success of the property's housekeeping department. This leadership position requires a dynamic individual who can manage and coordinate the department's team members, ensuring they operate at peak efficiency and productivity. The Assistant Executive Housekeeper plays an essential role in maintaining the cleanliness and appearance of both guest units and common areas, directly affecting guest satisfaction and the overall reputation of the property. Responsibilities encompass routine inspections to uphold departmental standards, addressing guest requests and complaints with professionalism and a sense of urgency, and collaborating closely with other departments to guarantee seamless service delivery.

In addition to operational oversight, this position demands a proactive approach to inventory management, ensuring linens and supplies are accurately tracked and maintained. The role also involves safeguarding departmental assets, equipment, and storage areas, maintaining strict security protocols. Safety is a significant focus, with the Assistant Executive Housekeeper ensuring all staff comply with OSHA regulations and workplace safety standards, including training on handling blood-borne pathogens and proper grooming. The role requires adherence to corporate purchasing policies and budget controls, contributing to cost-effective department management. The successful candidate may also be called upon to investigate accidents, prepare reports, and recommend corrective actions to prevent recurrences.

This position is ideal for a motivated professional with at least three years of supervisory experience and a background in housekeeping. Strong organizational skills and interpersonal abilities are crucial for managing a diverse team effectively. The Assistant Executive Housekeeper will also benefit from a solid understanding of cleaning agents and equipment usage to guide team members properly and maintain high standards of cleanliness and hygiene.

Marquee offers a robust package of benefits, including health care options with medical, dental, and vision coverage, a generous paid vacation and sick days program, and a 401(k) plan with company matching. Employees enjoy access to travel discounts through the Hilton Team Member Program, an employee assistance program focused on physical and mental well-being, and various opportunities for learning and career advancement. This role provides a chance not only to contribute to the property's excellence but also to develop professionally within a highly regarded organization that values and rewards dedication and leadership.