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ASSISTANT EXECUTIVE HOUSEKEEPER (ASSISTANT HOUSEKEEPING MANAGER)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $61,800.00 - $68,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
retirement savings plan
basic life insurance
Paid vacation
paid sick days
Paid new child leave
Paid holidays
Paid Family Bonding Time
Adoption assistance
Free room nights
discounted room rates
Tuition Reimbursement
free meal during workday
Employee stock purchase plan
Retail Discounts
growth potential

Job Description

Hyatt Regency Washington on Capitol Hill is a newly renovated hotel boasting 838 rooms, strategically located in the heart of Washington, D.C. Recognized as one of Fortune's 100 Best Companies to Work For over several years, Hyatt provides a vibrant, dynamic work environment that nurtures professional growth and advancement. The hotel prides itself on delivering outstanding guest experiences, combining world-class hospitality with exceptional service standards. As a major player in the upscale hotel industry, Hyatt Regency Washington is committed to fostering a workplace culture that embraces diversity, inclusion, and continuous development for its team members. The hotel offers numerous benefits and career advancement opportunities, making it an ideal workplace for those pursuing a meaningful career in hospitality management and leadership. Employment type for this position is full-time, with a competitive salary ranging from $61,800 to $68,000 annually, commensurate with experience and qualifications.

The Assistant Executive Housekeeper role at Hyatt Regency Washington on Capitol Hill is a pivotal leadership position within the Housekeeping department. This role entails assisting in the comprehensive oversight of guest rooms, public spaces, and night cleaning operations, ensuring the highest standards of cleanliness and guest satisfaction are consistently met. Ideal candidates will have a solid understanding of housekeeping practices and the ability to enforce safety and security protocols across the department. Responsibilities of this role include conducting room inspections, managing job assignments, and catering to the special needs of VIP guests and foreign dignitaries. The Assistant Executive Housekeeper will play an integral part in staff training, development, and coaching while maintaining efficient inventory control, ordering, scheduling, and payroll management. This position demands a high level of attention to detail and the capability to collaborate effectively with guests, team members, and other departments to promote a culture of care and operational excellence. Reporting directly to the Executive Housekeeper, this role offers an excellent opportunity for individuals with hospitality degrees, leadership experience in hotels or cleaning companies, or current department heads seeking to grow within a large, upscale hotel environment.

Job Requirements

  • Hospitality degree or equivalent leadership experience
  • Prior experience in housekeeping or hotel operations preferred
  • Strong leadership and team management skills
  • Ability to conduct inspections and manage operational workflows
  • Knowledge of safety and security policies and procedures
  • Proficiency in scheduling, payroll, and inventory management
  • Excellent communication and interpersonal skills
  • Flexibility to work varied shifts including weekends and holidays

Job Qualifications

  • True desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Demonstrated ability to effectively interact with diverse groups
  • Previous hotel experience preferred
  • Service-oriented style with professional presentation skills
  • High energy, motivational leader with effective communication and customer service skills
  • Proficiency in Microsoft Office products including Word, Excel, and Outlook
  • Excellent organizational, interpersonal, and administrative skills
  • Flexible availability including mornings, afternoons, evenings, weekends, and holidays

Job Duties

  • Assist in oversight of guest rooms, public areas, and night cleaning
  • Ensure adherence to safety and security policies
  • Conduct room inspections and manage job assignments
  • Address special needs of VIP guests and foreign dignitaries
  • Lead staff training, development, and coaching
  • Manage inventory, ordering, scheduling, and payroll
  • Promote a culture of guest and colleague satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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