Ascent Hospitality logo

Assistant Executive Housekeeper

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Range $13.50 - $21.25
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program

Job Description

Ascent Hospitality is a distinguished hospitality company with an extensive portfolio of hotels, complemented by a robust pipeline of new properties and acquisitions. The organization places a strong emphasis on the human aspect of hospitality, prioritizing the well-being of both team members and guests above all else. This people-first philosophy is at the core of Ascent Hospitality's culture, which aims to create a memorable experience for every individual connected with the company. Whether it is employees or guests, the company fosters an environment that encourages teamwork, mutual respect, and a shared purpose toward achieving excellence in service. Ascent Hospitality seeks to bring on board professionals who are not only skilled but also deeply committed to serving others. The organization values strong communication skills and the ability to navigate challenges and changes smoothly, making it an ideal place for trendsetters and service-oriented leaders. If you possess a passion for hospitality and thrive in a dynamic environment, Ascent Hospitality invites you to be part of their team, where your contributions make a meaningful impact.

The role of Assistant Executive Housekeeper is a significant leadership position within Ascent Hospitality’s hotel operations. The individual in this role supports the Executive Housekeeper, Manager, or Director in maintaining the overall cleanliness, service standards, and product quality throughout the hotel premises, including guest rooms, public spaces, banquet and conference rooms, and offices. This position is essential in ensuring that the hotel meets stringent local and company health, sanitation, and safety requirements. The Assistant Executive Housekeeper assists with various responsibilities such as training team members, conducting detailed room inspections, and managing inventory control. A key part of the role involves supervising housekeeping and laundry teams to provide seamless support and maintaining guest satisfaction at 100 percent. Additionally, the Assistant Executive Housekeeper may assist in laundry operations, ensuring equipment upkeep and supply management.

This full-time position comes with competitive salary packages and a comprehensive benefits program that includes health, dental, vision, life, and other supplemental insurance options. Ascent Hospitality offers a 401(k) plan with employer matching, paid time off, uniform provisions for most roles, and employee discounts at affiliated hotels. The position requires a proactive leader who embraces the core values and culture of the brand while promoting teamwork and guest-centric service philosophies. The Assistant Executive Housekeeper must have excellent organizational and communication skills and the flexibility to handle conflict within teams while adapting leadership styles to achieve departmental goals. Physical demands include mobility throughout the hotel property and handling operational duties that may require lifting and managing supplies.

Joining Ascent Hospitality as an Assistant Executive Housekeeper is an opportunity to grow your career in a supportive and dynamic hospitality environment. You will work closely with diverse teams and collaborate with front office and maintenance staff to uphold the highest standards of guest room quality and operational efficiency. If you are an experienced supervisor with a background in housekeeping who enjoys leading by example and fostering a culture of excellence, this position offers a rewarding path to contribute significantly to the hotel’s success and guest satisfaction.

Job Requirements

  • Prior experience in supervisor or manager role
  • Previous experience in a hotel preferred
  • Strong initiative and work ethic
  • Punctual, reliable, and regular attendance
  • Ability to work weekends, holidays and irregular hours
  • Strong attention to detail
  • Customer-service oriented and excellent interpersonal skills
  • Strong multitasking and organizational skills
  • Ability to work in a fast-paced environment
  • Excellent communication skills - verbal and written
  • Excellent time and project management skills

Job Qualifications

  • Prior housekeeping experience is required
  • Experience in a hospitality setting is preferred
  • Must have excellent communication and organizational skills
  • Must have basic mathematical skills
  • Must have ability to apply basic principles and techniques of supervision
  • Ability to plan and organize the activities of others
  • Ability to effectively handle conflict in a team environment
  • Ability to express ideas clearly both in written and oral communications
  • Ability to modify leadership style and management approach to reach goal
  • Ability to get ideas accepted and to guide a group or individual to accomplish a task
  • Strong initiative and work ethic
  • Punctual, reliable, and regular attendance
  • Strong attention to detail
  • Customer-service oriented and excellent interpersonal skills
  • Strong multitasking and organizational skills
  • Ability to work in a fast-paced environment
  • Excellent communication skills - verbal and written
  • Excellent time and project management skills

Job Duties

  • Ensure and maintain cleanliness, service and product quality standards are met for guest rooms, public space, offices, banquet/meeting/conference rooms in accordance with local and company health, sanitation and safety standards
  • Monitor team member performance to include, but not limited to, providing feedback and communicating with Executive Housekeeper any concerns for follow up
  • Monitoring and maintaining inventory control (linen, room supplies, etc.)
  • Knowledge of and ability to perform opening/closing procedures for the housekeeping department as needed
  • Physically inspecting rooms daily to ensure brand standards and overall cleanliness and ready for guest check-in
  • Provide feedback to Room Attendants regarding deficiencies in rooms
  • Clean/prepare rooms as needed
  • Ensuring that all maintenance issues are reported immediately
  • Communication of room status to all divisions
  • Assisting with all training efforts throughout the housekeeping department
  • Embracing, enforcing, and promoting the brand culture throughout the housekeeping department
  • Embracing and demonstrating the core ideology daily
  • Ensuring all rushed/transferred rooms are handled smoothly and efficiently
  • Ensuring that housekeeping carts are organized and ready for daily work
  • Operating with a guest satisfaction urgency and strives for 100 percent guest satisfaction at all times
  • Promoting and encouraging team work at all times
  • Monitoring and logging key control
  • Has a strong knowledge of Executive Housekeeper duties in order to be able to back up this position
  • Providing information to guests about hotel services, facilities, and other amenities
  • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
  • May assist with creating weekly schedule for Housekeeping and Laundry Team Members
  • Works closely with the Front Office team to ensure guest room satisfaction
  • Assist with supervision of Laundry operations (where applicable)
  • Works with maintenance team to maintain operational upkeep of Laundry Equipment
  • Assist with ensuring Housekeeping and Laundry supply inventory are ordered and properly stored
  • Properly reports and logs and complete required documents for all Lost and Found items
  • Ensures all storage areas all locked & that all housekeepers' sheets & executive housekeeper sheet is turned in to the front desk before leaving
  • Maintains cleanliness and upkeep of Public areas of hotel
  • Ensures excellence in hotel and guest room cleanliness

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef