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Job Overview
Compensation
Salary
Range $57,800.00 - $61,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
safe work environment
Job Description
HHM Hotels is a distinguished hospitality management company committed to delivering superior guest experiences across its portfolio of hotels. Renowned for its dedication to excellence, HHM Hotels emphasizes sustainable practices, community engagement, and innovative management strategies to ensure each property meets the highest industry standards. With a focus on quality service and operational efficiency, the company supports its team members through career development opportunities, a strong core values system, and comprehensive training programs that foster professional growth within the hospitality industry. As one of the industry leaders, HHM Hotels operates with the philosophy that people are the core of their... Show More
Job Requirements
- High school diploma or equivalent preferred
- two years previous housekeeping supervisor experience required
- ability to stand for extended periods
- ability to walk, push, lift up to 25 pounds, bend, reach, stoop, kneel or crouch
- availability to work varying schedules including holidays, weekends or alternate shifts
Job Qualifications
- High school diploma or equivalent preferred
- two years previous housekeeping supervisor experience required
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- knowledge of housekeeping cleaning methods and safety standards
- ability to handle guest interactions professionally
- proficiency in scheduling and inventory management
- commitment to sustainability practices
- ability to work flexible hours including holidays and weekends
Job Duties
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety
- Answer inquiries pertaining to hotel policies and service and resolve guests’ complaints and concerns
- Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures
- Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs
- Take inventory and submit periodic inventory orders to insure supplies are purchased timely
- Prepare required paperwork pertaining to departmental functions
- Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction
- Develop and implement policies and procedures for the operation of the department or the hotel
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits
- follow MSDS and OSHA standards
- wear protective safety equipment and participate in safety committees as directed
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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