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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Paid Time Off
401(k) Plan
Free Meals
uniform laundering
growth and development opportunities
Job Description
Hyatt Regency Tamaya is a distinguished luxury resort located on the sacred lands of the Santa Ana Pueblo, boasting sweeping views of the Sandia Mountains. Renowned as a premier destination for meetings, weddings, and group events, the resort features 225,000 square feet of indoor event space and 29,000 square feet of scenic outdoor venues. It has earned a strong reputation for delivering culturally rich and memorable experiences, blending luxury hospitality with the vibrant cultural heritage of the region. Hyatt Regency Tamaya provides an inspiring work environment where employees are supported by a caring culture and encouraged to create meaningful moments... Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years of banquet or event leadership experience
- Ability to work flexible schedule including weekends and holidays
- Physical ability to stand, walk, and lift moderate weights
- Proficiency in computer usage
- Strong communication skills
- Ability to work in high-volume and outdoor venues
- Commitment to Hyatt’s values and guest satisfaction
Job Qualifications
- 1-3 years of banquet, event services, or hospitality leadership experience
- Strong verbal communication skills
- Ability to stand and walk for long periods
- Ability to lift, push, and pull up to 50 pounds
- Proficiency in basic computer skills
- Comfortable in fast-paced, high-volume environments
- Experience working with diverse teams
- A genuine desire to satisfy guest needs
- Ability to work flexible hours including weekends and holidays
Job Duties
- Oversee event setups, service flow, and breakdowns according to BEO specifications
- Ensure event spaces are prepared accurately and on time
- Monitor event progress and resolve issues promptly
- Coordinate with culinary, AV, and other departments to maintain operations
- Supervise banquet servers, housemen, bartenders, and support staff
- Assist with training, coaching, scheduling, and performance feedback
- Lead pre-shift meetings to communicate event details and safety reminders
- Serve as on-site contact for meeting planners, wedding coordinators, and event hosts
- Respond promptly to client requests and make real-time adjustments
- Assist with inventory control, equipment management, and linen usage
- Support labor cost management, payroll, and scheduling
- Ensure compliance with health, safety, and sanitation standards
- Champion Hyatt’s Purpose and Values
- Foster a culture of respect, inclusion, and hospitality
- Encourage innovation and continuous improvement
- Identify opportunities to enhance service flow, guest satisfaction, and efficiency
- Make informed decisions to positively impact guest experience and financial results
- Coach and mentor team members in career development
- Create an empowering and supportive work environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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