Assistant Event Operations Manager

Marriott International is a globally recognized leader in the hospitality industry, dedicated to providing exceptional guest experiences and unparalleled service. Among its prestigious brands is Westin Hotels & Resorts, known for its commitment to wellness and empowering guests to enhance their well-being while traveling. Westin places a strong emphasis on ensuring guests can be the best version of themselves through unique programming and seamless service. The brand fosters a culture of passion, engagement, and wellness for both its guests and associates, making it a sought-after destination for professionals who value personal and professional growth within a supportive environment.

This position is an exciting opportunity to join Westin as an Event Service Manager, playing a pivotal role in managing and delivering outstanding banquet and event services. The role demands a highly organized and proactive individual who will communicate service needs efficiently to chefs and stewards, ensuring smooth operations during group functions and events. Responsibilities include verifying banquet room setups, ensuring food allergies and dietary requirements are communicated to kitchens, and maintaining impeccable cleanliness and presentation standards for all service ware. The Event Service Manager also leads shift teams, orchestrates daily meetings, sets performance expectations, and trains staff to maintain high-quality service standards throughout the event operations.

The role supports the brand's compliance with established standards and legal obligations, while also assisting senior managers with financial and administrative tasks. This position directly influences guest satisfaction by engaging with clients to verify their expectations are met and by striving continuously to improve event outcomes and employee satisfaction. Candidates will find this role to be both challenging and rewarding, offering a dynamic workday filled with leadership, service excellence, and operational efficiency. The employment type is full-time, offering a competitive salary that reflects the importance of these responsibilities within the Westin brand ecosystem.

Joining this team means becoming part of a global brand that values diversity, promotes equal opportunity, and champions continuous improvement. The ideal candidate will bring experience in hospitality operations, a keen eye for detail, and a passion for delivering exceptional customer service. In return, Westin provides a vibrant workplace culture where associates can belong to a global team and be supported to become the best version of themselves, both professionally and personally.