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Assistant Director of Residences

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $100,000.00 - $110,000.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401k retirement plan with matching
Parental leave
Paid holidays
vacation
sick pay
lunch stipend
Complimentary accommodations at Four Seasons Hotels & Resorts worldwide

Job Description

Four Seasons is an illustrious global luxury hospitality company renowned for delivering unparalleled guest experiences through a commitment to exceptional service, genuine care, and a world-class employee culture. With a clear dedication to treating every individual with respect and kindness, Four Seasons fosters a collaborative and supportive community where every team member is empowered to grow, innovate, and exceed expectations. The company places immense value on creating meaningful connections — whether it be with guests, residents, partners, or internal team members — ensuring its legacy of excellence is preserved and continuously enhanced across all locations worldwide.

The Four Seasons Priva... Show More

Job Requirements

  • Post-secondary education or equivalent experience
  • Previous luxury hospitality or residential experience required
  • Fluent in English, written and verbal
  • Strong mathematical, analytical and business acumen skills
  • Strong leadership skills to provide direction to all employees
  • Experience in food and beverage a plus

Job Qualifications

  • Fluent in English, written and verbal
  • Post-secondary education or equivalent experience
  • Previous luxury hospitality or residential experience required
  • Strong mathematical, analytical and business acumen skills
  • Strong leadership skills to provide direction to all employees
  • Motivating and developing a skilled team, leads by example and instills a culture of continuous learning and improvement among employees
  • Experience in food and beverage a plus

Job Duties

  • Assist in people management eg. hiring and training of all Residence team members, payroll, schedules, provide regular performance feedback
  • Assist with financial management requirements eg. annual budget, track resident spend, a la carte service
  • In the absence of the Director of Residences, be the first contact for any homeowner/tenant needs and concerns, ensuring the highest level of service and responsiveness
  • Coordinate and manage the day-to-day operations of the residences eg. oversee the resident events in common areas on the amenity floor or in-unit, assist with purchase orders
  • Assist with new homeowner orientations to the residences, ensure all required policies and procedures are understood and signed
  • Responsible for all supplies inventory, departmental equipment and stationery, co-ordination and maintenance of this as required, ensuring adequate departmental supplies are ordered under a strict cost control
  • Support Concierge team in a la carte requests and coordination

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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