Assistant Director of F&B

Seattle, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $90,000.00 - $105,000.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) retirement plan

employee discount

Professional development opportunities

flexible scheduling

Job Description

Highgate Hotels is a premier real estate investment and hospitality management company that stands as a recognized innovator in the hotel and hospitality industry. With a dominant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate also rapidly expands internationally with investments and management operations in Europe, Latin America, and the Caribbean. The company's portfolio boasts an aggregate asset value exceeding $20 billion and generates cumulative revenues surpassing $5 billion annually. Highgate provides expert guidance throughout all stages of the hospitality property cycle, encompassing planning, development, recapitalization, and disposition. Furthermore, the company... Show More

Job Requirements

High school diploma or equivalent
At least 5 years of progressive experience in hotel or related field or a 4-year college degree with 2 years related experience or 2-year college degree with 3 or more years related experience
Proficient in Windows and company approved software
Knowledge of food and beverage preparation techniques
Knowledge of health department rules and regulations
Knowledge of liquor laws and regulations
Effective verbal and written communication skills
Ability to multitask and prioritize
Strong interpersonal skills to manage employee and guest relations
Ability to handle problems proactively
Maintain regular attendance and punctuality
Ability to lift up to 50 pounds occasionally
Must comply with company grooming standards
Willingness to work long hours and flexible schedule
Ability to maintain confidentiality
Must participate in required trainings and meetings
Ability to work collaboratively in a team environment
Effective listening and customer service skills

Job Qualifications

At least 5 years of progressive experience in a hotel or a related field or a 4-year college degree and at least 2 years of related experience or a 2-year college degree and 3 or more years of related experience
Proficient in Windows, company approved spreadsheets and word processing
Knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations
Effective verbal and written communication skills with all levels of employees and guests
Ability to listen, understand, and clarify concerns raised by employees and guests
Able to multitask and prioritize departmental functions to meet deadlines
Attentive, friendly, courteous, and service-oriented manner
Willingness to attend all required hotel meetings and training
Ability to participate in M.O.D. coverage as required
Maintain high standards of personal appearance and grooming including wearing nametags
Comply with Highgate Hotel Standards and regulations
Successful problem-solving and analytical skills
Ability to understand and evaluate complex information and data
Maintain confidentiality of information
Maintain a warm and friendly demeanor at all times

Job Duties

Be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees
Assist in supervising all F&B personnel
Respond to guest complaints in a timely manner
Assist in preparing the F&B budget and monitor department performance including forecasting
Monitor industry trends and take appropriate action to maintain competitive and profitable operations
Work with other F&B managers and keep them informed of F&B issues
Keep immediate supervisor fully informed of all problems or matters requiring attention
Assist in coordinating and monitoring all phases of Loss Prevention in the F&B department
Prepare and submit required reports in a timely manner
Organize and conduct department meetings regularly
Monitor quality of service and product
Cooperate in menu planning and preparation
Ensure timely purchase of F&B items within budget
Assist in overseeing operations of the employee cafeteria
Ensure compliance with all local liquor laws and health and sanitation regulations
Ensure departmental compliance with SOPs
Ensure training of department heads on SOPs, report preparation, and technical job tasks
Attend and/or conduct departmental and hotel training sessions
Interview candidates for front-of-house F&B positions and follow hiring standards
Ensure overall guest satisfaction

Job Location

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