Assistant Director of Events Services

The Student Union, Inc. is a 501(c)(3) nonprofit auxiliary organization affiliated with San Jose State University, located in the vibrant downtown San Jose, California. It oversees three primary facilities: the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. As an integral part of the Student Affairs Division, the Student Union, Inc. supports the university's mission by providing diverse programs, essential services, and quality spaces designed to enhance the overall collegiate experience. The governing Board of Directors comprises a student majority complemented by faculty and administrative members, fostering a community-focused leadership approach. This organizational structure ensures that the Student Union remains closely connected to the campus community's evolving needs and priorities.

The Assistant Director of Event Services plays a pivotal role within the Student Union by overseeing the planning, coordination, and execution of a diverse range of events, from intimate internal meetings to large-scale external conferences. This position entails managing event operations across several key venues, including the Student Union's meeting rooms and theater. The Assistant Director supervises the Event Services Scheduling Supervisor and collaborates extensively with various departments such as Spartan Catering and facility operations to ensure seamless event delivery. Critical responsibilities include managing client consultations, contract oversight, room reservations, and event logistics such as audiovisual requirements and room setups. The incumbent is also responsible for preparing accurate billing information, maintaining comprehensive client records, and employing event management software systems like EMS and When to Work to coordinate scheduling effectively.

In addition to logistical leadership, the Assistant Director ensures compliance with Student Union policies and safety standards while fostering an environment of excellent customer service. This role requires a strong ability to train, supervise, and evaluate administrative and student assistant staff, supporting the broader team and assuming the Event Services Manager’s duties when necessary. The position demands adaptability to fast-paced, dynamic environments typical of university operations, requiring excellent organizational skills and attention to detail. The work schedule primarily follows standard business hours with occasional evenings and weekends, aligned with event requirements.

Employment with the Student Union, Inc. offers a competitive total compensation package, including fully paid medical, dental, and vision insurance for employees and dependents under selected plans. Additional benefits include life and supplemental insurance, paid vacation and sick leave, holidays, a 403(b) retirement plan, tuition reimbursement, and various employee development opportunities. Post-retirement benefits include lifetime medical and dental coverage for eligible retirees who retire at 55 or older with a minimum of five years of service.

This role is ideal for candidates possessing a bachelor's degree in Business, Hospitality Management, Theater Arts, or a related field, complemented by 3-5 years of event planning and staff supervision experience. Preferred candidates will possess advanced degrees and prior experience within a university or large nonprofit environment, showing familiarity with student unions, campus life, and event contract management. The Assistant Director position offers a meaningful career opportunity to impact the student and campus community at one of California’s major public universities while working within a supportive and mission-driven nonprofit environment.