Assistant Director of Event Planning and Catering

Gaylord Texan Resort & Convention Center, located in Grapevine, Texas, is a premier destination offering luxurious accommodations, unique event spaces, and exceptional service to guests from around the world. Part of the prestigious Marriott International portfolio, the Gaylord Texan Resort is renowned for its commitment to creating memorable experiences for both leisure and business travelers. The resort features a variety of amenities including fine dining, extensive meeting and convention facilities, and a vibrant atmosphere that combines comfort and innovation. As a key player in the hospitality industry, Gaylord Texan provides a dynamic work environment where associates, known as STARs, are empowered to deliver thoughtful and big-hearted service. With a focus on inclusivity, career development, and employee well-being, Gaylord Texan stands out as a great place to build a rewarding career.

The Catering Director position at Gaylord Texan Resort & Convention Center is a full-time management role offering a competitive annual salary range of $108,000 to $145,000, with bonus eligibility. This leadership role is pivotal in directing and managing all functions within the catering department, ensuring smooth operations and excellence in service delivery. The successful candidate will oversee the Executive Meeting Services and Catering Management teams, guiding their daily activities and performance to meet the highest standards. This role collaborates closely with the Director of Catering to prepare budgets, forecast revenues, and develop annual business plans that align with overall company objectives.

In addition to administrative oversight, the Catering Director is responsible for planning and executing complex group events, ensuring that client specifications and contractual obligations are clearly communicated and faithfully executed by operational departments. The role involves managing the Banquet Event Order (BEO) process, maintaining change logs, and distributing daily information reports to keep all stakeholders informed. A strong focus on customer satisfaction drives this position, with regular client interaction to capture objectives and requirements for various events like meetings, conferences, and conventions.

The Catering Director also plays a strategic role in marketing, partnering with the Director of Catering to develop sales promotions and marketing plans that support business growth. Training and compliance management are part of this role, including establishing training curriculums and monitoring manager adherence. A key responsibility is to conduct daily walk-throughs of banquet floors to verify client satisfaction and uphold quality standards.

Human resources activities, such as interviewing, selecting, training employees, conducting performance appraisals, and managing attendance and employee safety, are integral to this role. The Catering Director fosters a positive work environment that encourages development, efficiency, and security for the team.

Gaylord Texan Resort & Convention Center embraces diversity and is an equal opportunity employer. It actively celebrates the unique backgrounds and contributions of its associates, supporting a workplace free from discrimination. The role offers a unique opportunity to be part of a recognized global hospitality leader where you can do your best work, belong to a vibrant team, and grow professionally while making a significant impact on guest experiences.