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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,500.00 - $64,100.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental leave
Tuition Reimbursement
friends and family discounts
Job Description
Delaware North Sportservice is a renowned hospitality and food service company that operates within iconic venues, delivering unparalleled guest experiences. With a rich heritage spanning over a century, Delaware North specializes in managing premium food, beverage, and retail operations in a variety of settings including sports arenas, hotels, national parks, and casinos. The company exudes a commitment to excellence, innovation, and creating positive environments for both guests and employees. Among its prestigious holdings is TD Garden in Boston, Massachusetts, New England's premier sports and entertainment arena. TD Garden, owned and operated by Delaware North, serves as the home to the... Show More
Job Requirements
- Bachelor's degree preferred
- 1-3 years' management or supervisory experience in the food service industry
- Prior experience in concessions is preferred
- Knowledge of federal, state, and local regulations
- Strong leadership and communication skills
- Ability to analyze data and make decisions
- Self-motivated and innovative mindset
- Ability to manage and train a team
- Commitment to guest service excellence
Job Qualifications
- 1-3 years' management or supervisory experience in the food service industry, preferably with prior concessions experience
- Knowledge of general business accounting policy and procedures
- Strong commitment to both the client and guest experience
- Ability to analyze data and make decisions
- Self-motivated, creative, and innovative ideas to increase concession stand operational efficiency
- Demonstrated initiative, leadership, and team-building skills are essential
Job Duties
- Coordinate and supervise the activities of team members and supervisors
- Schedule and conduct candidate interviews and hire based on the consistent message and goal of the team
- Actively participate and coordinate the successful implementation of Delaware North's guest service initiatives
- Focus on training associates on company policies and procedures to ensure quality associate performance and customer service
- Ensure compliance with federal, state, and local regulations regarding alcohol, sanitation, payroll, and employment
- Verify sales reporting and prepare various cost and operational reports as required
- Work appropriately to keep all locations clean, neat, and organized at all times
- Provide and administer an effective system for the maintenance of inventory levels
- Work to ensure all food and beverage equipment is properly maintained and repaired as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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