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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,500.00 - $64,100.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North is a renowned global hospitality and food service company with a rich history dating back over a century. Headquartered in Buffalo, New York, Delaware North operates in multiple sectors including sports venues, gaming, national parks, airports, and resorts. One of its most celebrated venues is TD Garden in Boston, Massachusetts, an iconic sports and entertainment arena that serves as home to the Boston Bruins (NHL) and Boston Celtics (NBA). TD Garden hosts over 200 events annually and welcomes more than 3.5 million visitors each year, making it one of the most dynamic and bustling arenas in New England.... Show More
Job Requirements
- 1-3 years management or supervisory experience in the food service industry
- Knowledge of general business accounting policy and procedures
- Strong commitment to client and guest experience
- Ability to analyze data and make decisions
- Self-motivated with creative and innovative ideas
- Demonstrated leadership and team-building skills
Job Qualifications
- 1-3 years management or supervisory experience in the food service industry, preferably with prior concessions experience
- Knowledge of general business accounting policy and procedures
- Strong commitment to both the client and guest experience
- Ability to analyze data and make decisions
- Self-motivated, creative, and innovative ideas to increase concession stand operational efficiency
- Demonstrated initiative, leadership, and team-building skills are essential
Job Duties
- Coordinate and supervise the activities of team members and supervisors
- Schedule and conduct candidate interviews and hire based on the consistent message and goal of the team
- Actively participate and coordinate the successful implementation of Delaware North's guest service initiatives
- Focus on training associates on company policies and procedures to ensure quality associate performance and customer service
- Ensure compliance with federal, state, and local regulations regarding alcohol, sanitation, payroll, and employment
- Verify sales reporting and prepare various cost and operational reports as required
- Work appropriately to keep all locations clean, neat, and organized at all times
- Provide and administer an effective system for the maintenance of inventory levels
- Work to ensure all food and beverage equipment is properly maintained and repaired as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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