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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $60,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
The hiring establishment for this role is a professional venue concessions department within a large event management organization. This company is dedicated to providing exceptional guest experiences through its concession operations, which include food and beverage sales at various events. The organization values operational excellence, guest satisfaction, safety compliance, and adherence to all regulatory requirements. It is an entity that operates on a variable event-driven schedule, necessitating flexibility, strong teamwork, and leadership in its workforce. The company emphasizes training, mentoring, and developing employees to maintain high standards of service quality, safety, and efficiency across all concession stands and related operations.Show More
Job Requirements
- Associate's degree or equivalent experience
- 2-4 years related work experience
- Experience in concessions or food and beverage management
- Proficiency with POS and computer applications
- Ability to work flexible schedules including evenings and weekends
- Strong leadership and communication skills
- Ability to handle high-pressure event situations
- Knowledge of food safety and alcohol service regulations
- Commitment to workplace safety and harassment-free environment
- Ability to train and mentor staff effectively
Job Qualifications
- Associate's degree or greater in Culinary Management Business Management or related field
- 2-4 years experience in related field
- Experience in concessions management food and beverage management or related experience
- Four or more years experience may substitute degree requirement
- Solid working knowledge of Microsoft Office POS systems and timekeeping systems
- Experience training new employees and volunteers
- Advanced knowledge of inventory procedures and controls
- Experience ordering product for high-volume venues
- Ability to communicate clearly professionally and courteously
- Ability to make sound business and operational decisions under pressure
- Ability to work well in fast-paced event-driven team environments
- Thorough knowledge of sanitation food preparation alcohol service and safety standards
- Ability to calculate basic math related to POS cash and credit transactions and inventory
- Adherence to high standards of integrity professionalism ethics and confidentiality
- Nationally recognized food service sanitation certification preferred
- Nationally recognized alcohol service training certification preferred
Job Duties
- Manage develop and mentor part time concessions staff including initiating discipline
- Complete documentation of employee performance and attendance issues
- Ensure proper set-up of all concessions locations prior to doors including verifying inventory and assigning duties
- Provide oversight and operational expertise for efficient and profitable event execution
- Oversee inventory management product ordering and high volume sales
- Manage concessions operations before during and after events including staff scheduling POS monitoring and guest complaint resolution
- Train new and current employees on property procedures and best practices
- Cover any open position to ensure full operation and service standards
- Provide direction and oversight to Concessions Supervisors Stand Managers Cooks and Cashiers
- Ensure compliance with all state federal and company policies including alcohol and food safety
- Report compliance issues and complete post-event evaluations and reporting
- Maintain a safe harassment-free work environment addressing safety concerns and incidents
- Provide ongoing training mentoring and supervision to promote a positive workplace
- Obtain working knowledge of concession locations equipment evacuation procedures and access areas
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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