Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $59,100.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Annual performance bonus
Paid vacation
Paid parental leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North Sportservice is a prominent hospitality and food service company responsible for managing concessions and premium dining services at Little Caesars Arena in Detroit, Michigan. Little Caesars Arena, a 20,000-seat multi-purpose venue opened in 2017, serves as the home arena for the NHL's Detroit Red Wings and the NBA's Detroit Pistons. Delaware North provides an extensive array of services including concessions, premium dining, suite catering, and innovative club area experiences, making it a key player in the sports and entertainment hospitality industry. With over 100 years of heritage as a family-owned company, Delaware North has developed a global footprint... Show More
Job Requirements
- Minimum of 1 year of managerial or supervisory experience in the food service industry
- Knowledge of food and beverage service standards and health regulations
- Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
- Proficient computer skills including Word, Outlook, Excel, and point of sale systems
- Strong communication skills
- Strong organizational skills
- Ability to work flexible schedules including days, evenings, weekends, holidays, and events
Job Qualifications
- Minimum of 1 year of managerial or supervisory experience in the food service industry, preferably with prior concessions experience
- Knowledge of food and beverage service standards, health regulations, and safety procedures
- Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
- Proficient computer skills including Word, Outlook, Excel, and point of sale systems
- Strong communication, organizational, and time management skills
- Capacity to work a flexible schedule to accommodate business levels
Job Duties
- Manage day-to-day operations of all concessions locations under the guidance of the Concessions Manager
- Assist with coordinating team members and non-profit organization groups to ensure effective collaboration and operational efficiency
- Contribute to hiring and training new team members on company objectives, policies, and procedures to drive team performance and deliver exceptional guest service
- Ensure strict adherence to federal, state, and local regulations governing alcohol, food service, sanitation, payroll, financial protocols, and employment practices
- Oversee cash handling and financial reporting, reconcile discrepancies, and support inventory management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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