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Assistant Coffee Shop Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Exact $65,000.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
Employee assistance program
voluntary benefits
401k with employer match
Paid Time Off
Paid holidays
Paid sick leave
bonus eligibility

Job Description

SSP America is a leading global operator of food and beverage outlets in travel locations, with a mission to deliver memorable dining experiences in airports, train stations, and other travel venues. Their newest location has recently opened inside the main terminal at Spokane International Airport (GEG), featuring handcrafted beverages served via La Marzocco espresso machines and an innovative self-service speed lane. This setting combines quality coffee craftsmanship with efficiency to cater to busy travelers. SSP America is known for its commitment to excellence, career growth opportunities, and fostering dynamic, fast-paced environments that continuously evolve to meet customer demands.
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Job Requirements

  • Minimum 2 years of restaurant leadership experience
  • Minimum 1 year in coffee shop management required
  • Experience leading both front of house and back of house teams in a full-service environment
  • Strong operational acumen with a sharp focus on food quality and safety
  • Comfortable using POS systems and Microsoft Office
  • Proven ability to prioritize and manage multiple operational demands
  • High school diploma required
  • Additional education preferred

Job Qualifications

  • Minimum 2 years of restaurant leadership experience
  • Minimum 1 year in coffee shop management
  • Experience leading both front of house and back of house teams in a full-service environment
  • Strong operational acumen with focus on food quality and safety
  • Comfortable using POS systems and Microsoft Office
  • Proven ability to prioritize and manage multiple operational demands
  • High school diploma required
  • Additional education preferred

Job Duties

  • Direct daily restaurant operations across FOH and BOH
  • Maintain exceptional food standards and sanitation compliance
  • Control labor, inventory, and cost metrics
  • Train, coach, and elevate team performance
  • Ensure systems and processes run smoothly
  • Support forecasting, scheduling, and financial performance
  • Troubleshoot fast and lead with composure

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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