Job Overview
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.00
Benefits
Medical insurance
Dental Insurance
vision coverage
401k Match
short- and long-term disability coverage
health savings accounts
flexible spending accounts
Tuition Reimbursement
health care navigation
mental health services
fertility assistance
Paid parental leave
Paid Time Off
Job Description
La Colombe is a prestigious and innovative coffee roaster and cafe operator founded in 1994, known for its commitment to excellence in coffee and dedication to ethical trade practices. The company has built a strong reputation for sourcing coffee through fair and equitable relationships with growers, advocating for community empowerment, and producing some of the highest quality coffee products in the market. La Colombe’s dedication to quality is reflected in their offerings of signature blends, exceptional single-origin coffees, and pioneering products like the world’s first textured canned cold latte. With an expanding footprint, La Colombe operates 32 cafes across major... Show More
Job Requirements
- 1-2 years of foodservice experience
- 6 months or more in a lead or supervisory position
- Ability to deal with the public and team proactively, professionally and positively
- Takes initiative and takes pride in business operations
- Strong interpersonal and communication skills
- Ability to uphold safety and health protocols
- Availability to work flexible hours
- Commitment to fostering inclusive and respectful team culture
Job Qualifications
- Experience in foodservice industry
- Prior leadership or supervisory experience
- Customer service skills
- Ability to communicate effectively and positively
- Knowledge of coffee preparation and beverage standards preferred
- Ability to lead and train a team
- Strong problem-solving and conflict resolution skills
- Capacity to work in a fast-paced environment
- Commitment to quality and operational standards
- Proficiency with payroll and POS systems
Job Duties
- Build team and maintain engagement by providing excellent employee experience
- Communicate proactively, professionally and positively with the team and guests
- Follow up consistently to build and maintain trust
- Demonstrate compassion and care in relationships with teams while setting clear expectations and accountabilities
- Confront, diffuse and resolve difficult situations in a proactive, objective and solution-oriented manner
- Coach team to meet standards, perform well and treat one another respectfully
- Ensure teams consistently meet drink standards and serve beverages in a timely manner
- Coach baristas to improve drink preparation skills
- Work with other Cafe Managers, Lead Baristas, and Technical Department to achieve quality control from a technical perspective
- Schedule regular cuppings to promote general coffee knowledge
- Work collaboratively with market trainers to ensure all employees meet beverage standards
- Ensure that all safety protocols are followed
- Report and address safety, harassment, injuries or other issues
- Complete Monthly Health Inspection Checklist and maintain food service manager health certificate
- Create relevant checklists for cafe maintenance and wellbeing
- Cultivate an environment passionate about hospitality
- Educate baristas on La Colombe’s mission, culture and coffee story
- Build authentic relationships with guests
- Deliver timely, professional and knowledgeable service
- Exceed guest expectations
- Curate the LaColombe experience thoughtfully
- Develop business strategies including local partnerships and product rollouts
- Maintain efficient and cost-effective labor schedules
- Manage payroll and administrative tasks accurately and on time
- Oversee daily cash and POS systems
- Submit sales data and review sales with management
- Skillfully manage controllable costs
- Build sales consistently and deliberately
Job Location
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