Assistant Business Office Manager (82720)

Regency Integrated Health Services is a respected provider in the long-term care sector, dedicated to delivering exceptional healthcare services and support to communities and families. As an organization committed to inclusivity and equality, Regency Integrated Health Services ensures a workplace environment free from discrimination of any kind. The company values professionalism, compassion, and respect, which are deeply embedded within its corporate culture and operational standards. The focus is on empowering both employees and residents by fostering a supportive and ethical work atmosphere that upholds the dignity of every individual. Regency Integrated Health Services is an Equal Opportunity Employer that adheres strictly to legal requirements concerning non-discrimination based on race, religion, color, sex, gender identity, sexual orientation, age, disability status, national origin, veteran status, and other legally protected categories.

The Assistant Business Office Manager (ABOM) role plays a critical support function within the Business Office team of Regency Integrated Health Services. Reporting directly to the Business Office Manager, the ABOM is entrusted with important fiscal responsibilities that are vital to the financial health of the facility. This includes managing accounts receivables, deposit processing, overseeing residents' trust funds, maintaining patient census data, and supporting financial recordkeeping such as completing Medicare-related documentation and cash management tasks. The position also ensures timely ordering and appropriate inventory management of office supplies. The ABOM is often the first point of contact in the administrative setting, serving as a backup receptionist, responsible for answering phone calls and greeting visitors warmly.

A crucial aspect of the ABOM's role is liaising with residents and their families to discuss admission financial matters or changes in payer status. This requires a high degree of professionalism, empathy, and confidentiality to protect sensitive financial and personal information. The Assistant Business Office Manager must consistently enforce adherence to company policies and procedures related to financial recordkeeping and confidentiality, ensuring all accounts are accurate, up to date, and secure. Flexibility is also essential, as the ABOM may be assigned additional special duties by the Administrator, Business Office Manager, Vice President of Operations, or Regional Accounts Receivable Manager from time to time.

This position calls for a candidate with a high school diploma or equivalent, with a strong preference for additional coursework in accounting or relevant fields. Experience in long-term care business office environments, particularly involving Medicaid and re-determination processes, significantly enhances the candidate's suitability. The ABOM role requires meticulous attention to detail, strong organizational skills, and exceptional interpersonal abilities to effectively manage multiple responsibilities in a fast-paced healthcare administrative environment. This opportunity is ideal for professionals committed to contributing to the financial stability and compliance of a facility while displaying empathy towards residents and their families.