Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Bass Pro Shops is a leading retail company renowned for its wide array of outdoor gear and merchandise, serving millions of customers who are passionate about fishing, hunting, camping, and enjoying the great outdoors. Established as a specialty retailer with a strong commitment to environmental conservation, Bass Pro Shops offers more than just products — it provides a unique shopping experience through its expansive stores, world-class resorts, and attraction destinations tailored to outdoor enthusiasts. Known for combining retail with entertainment and education, the company fosters a vibrant culture centered around customer engagement, community involvement, and environmental stewardship. Bass Pro Shops is committed to diversity and inclusion, ensuring equal opportunity employment for all, and provides a supportive, innovative work environment designed to cultivate employee growth and satisfaction.
The Banquet Manager Assistant role at Bass Pro Shops is a pivotal position designed to support the Banquet Manager in managing banquet and catering functions to ensure exemplary service standards are consistently met. This full-time position requires an individual who is passionate about operational excellence and customer satisfaction in a dynamic, hospitality-oriented environment. The successful candidate will play a crucial role in overseeing daily banquet operations including food preparation, customer service, and staff management. Responsibilities include coordinating with kitchen and service staff, maintaining food quality, managing staffing schedules, and upholding safety, sanitation, and operational policies that align with the companys high standards.
This role emphasizes leadership and teamwork, as the candidate will assist in hiring, training, and holding the banquet team accountable to standards, ensuring a seamless guest experience from start to finish. The Banquet Manager Assistant will provide guidance for both front-of-house and back-of-house teams, ensuring SOPs and service improvement procedures are actively followed. The position offers a unique opportunity to develop hospitality skills in a fast-paced, customer-focused environment, while contributing to the vibrant culture of Bass Pro Shops. The company values continuous learning and adaptability, encouraging the incumbent to embrace new tasks, systems, and technologies.
Offering full-time employment benefits such as medical, dental, vision coverage, and participation plans including 401k, Health Savings Account, and Flexible Spending Account, this role is attractive to candidates seeking long-term career development with comprehensive benefits. Additional perks include discounts on retail merchandise, restaurant dining, and access to world-class resorts and conservation attractions. Bass Pro Shops is dedicated to providing a supportive workplace inclusive of all individuals, where respectful and ethical conduct is paramount and equal opportunity is guaranteed under all applicable laws.
The Banquet Manager Assistant role at Bass Pro Shops is a pivotal position designed to support the Banquet Manager in managing banquet and catering functions to ensure exemplary service standards are consistently met. This full-time position requires an individual who is passionate about operational excellence and customer satisfaction in a dynamic, hospitality-oriented environment. The successful candidate will play a crucial role in overseeing daily banquet operations including food preparation, customer service, and staff management. Responsibilities include coordinating with kitchen and service staff, maintaining food quality, managing staffing schedules, and upholding safety, sanitation, and operational policies that align with the companys high standards.
This role emphasizes leadership and teamwork, as the candidate will assist in hiring, training, and holding the banquet team accountable to standards, ensuring a seamless guest experience from start to finish. The Banquet Manager Assistant will provide guidance for both front-of-house and back-of-house teams, ensuring SOPs and service improvement procedures are actively followed. The position offers a unique opportunity to develop hospitality skills in a fast-paced, customer-focused environment, while contributing to the vibrant culture of Bass Pro Shops. The company values continuous learning and adaptability, encouraging the incumbent to embrace new tasks, systems, and technologies.
Offering full-time employment benefits such as medical, dental, vision coverage, and participation plans including 401k, Health Savings Account, and Flexible Spending Account, this role is attractive to candidates seeking long-term career development with comprehensive benefits. Additional perks include discounts on retail merchandise, restaurant dining, and access to world-class resorts and conservation attractions. Bass Pro Shops is dedicated to providing a supportive workplace inclusive of all individuals, where respectful and ethical conduct is paramount and equal opportunity is guaranteed under all applicable laws.
Job Requirements
- High school diploma or equivalent
- ServSafe certification
- Minimum 3 years banquet management experience
- Proficient in POS systems
- Knowledge of food safety and sanitation standards
- Ability to manage staffing and schedules
- Strong communication and leadership skills
- Detail oriented and dependable
- Ability to work in a fast-paced environment
- Willingness to learn new tasks and technologies
Job Qualifications
- Certificate(s) or license(s) such as ServSafe
- Minimum of 3 years of prior banquet management experience
- Familiarity with POS systems
- Knowledge of front and back of house operations
- Inventory management skills
- Strong team building and collaboration abilities
- Excellent communication skills
- Detail oriented
- Dependable
- Effective time management
- Adaptability to learn new systems and technologies
Job Duties
- Manage day-to-day operations of banquets and catering in accordance with established policies and procedures
- Coordinate maintenance and development methods for high quality food preparation
- Assist in maintaining and developing procedures for food service
- Present menu items for maximum customer satisfaction
- Assist in managing staffing levels and shift assignments
- Assist in hiring and training banquet staff
- Develop and hold the team accountable to standards
- Ensure operational basics, standards, SOPs, and SIPs are adhered to in both front and back of house
- Provide direction and guidance to employees
- Enforce safety and sanitation procedures
- Exercise good judgment and serve as a role model within the restaurant
- Learn new tasks, systems, and technologies as required
- Perform all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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