Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training opportunities
Job Description
Albertsons Companies, Inc. is a renowned American grocery company founded in 1939, operating a wide range of supermarket brands including Albertsons, Safeway, Vons, and Tom Thumb, among others. With a strong commitment to serving communities through providing quality goods, exceptional customer service, and value-driven shopping experiences, Albertsons is one of the largest food and drug retailers in the United States. The company employs thousands of individuals nationwide, offering diverse career opportunities across various departments, focusing on growth, community involvement, and innovation within the retail grocery industry.
This role centers around the Bakery Department within Albertsons/Tom Thumb stores, offering ... Show More
This role centers around the Bakery Department within Albertsons/Tom Thumb stores, offering ... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in bakery or retail customer service
- Ability to communicate clearly and politely
- Ability to follow safety and sanitation guidelines
- Ability to lift and carry up to 50 pounds
- Willingness to work flexible hours including weekends and holidays
- Basic computer skills for inventory and administrative tasks
Job Qualifications
- High school diploma or equivalent
- Previous bakery or retail customer service experience preferred
- Ability to interact effectively with customers and team members
- Knowledge of bakery product preparation and safety standards
- Basic math and inventory management skills
- Strong communication and interpersonal skills
- Ability to follow detailed instructions and company policies
- Leadership or supervisory experience is a plus
- Familiarity with scheduling and training staff
Job Duties
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly customer service
- Assists customers by making product suggestions, filling special orders and food preparation suggestions
- Answers and responds to incoming calls appropriately
- Receives and appropriately resolves customer complaints and reports to Store Director as needed
- Engages in suggestive selling and other sales techniques via telephone, in-store intercom and one on-one customer interaction
- Specific knowledge of duties performed by all department employees
- Assists with all department duties such as preparation, baking, decorating and displaying of product
- Implements proper and efficient product preparation and packaging techniques
- Maintains Bakery case cleanliness, visual appeal and inventory levels
- Responsible for ensuring the proper cleanliness, sanitation and appearance of bakery area and equipment and for ensuring a safe and clean work environment
- Ensures temperatures are maintained in all phases of preparation, display and storage
- Assists with scheduling, supervising, training and assigning duties to department employees
- Assists with scheduling employees to ensure adequate coverage and service levels
- Assists with planning daily operations, monitors production process following company procedures and profitability
- Assists with preparing sales and inventory reports
- Assists with physical inventory taken every 4 weeks
- Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives
- Stocks and rotates product
- Maintains and organizes cooler
- Understands opening and closing department procedures
- Builds displays, rotates and discards outdated or spoiled product
- Ensures cleanliness of work area and department
- Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook
- Responsible for insuring proper code dating for all products within the department are being enforced
- Ability to follow and maintain department standards
- Implements effective promotional and seasonal displays
- Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortage, stocking and rotating product
- Adheres to product temperature and storage guidelines and follows proper packaging techniques
- Processes administrative paperwork and maintains accurate department records
- Accurately completes, maintains and monitors daily log sheet, Production Chart, Sales and Labor and other required paperwork and logs
- Controls shrink and cost
- May attend and participate in sales meetings
- May communicate sales goals, department performance and sales opportunities to department employees to ensure positive results
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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