Assistant And Shift Managers

Jimmy John's is America's number one sandwich shop, renowned for its fresh ingredients, rapid service, and strong community commitment. Established in 1983, Jimmy John's has built a loyal customer base by consistently delivering high-quality sandwiches made with all-natural meats, freshly baked bread, and crisp vegetables sliced in-house daily. Our house-made tuna salad and signature Hellmann's mayo contribute to the unique and flavorful experience that sets Jimmy John's apart from other sandwich shops nationwide. Located in Green Bay, WI, Jimmy John's continues to expand its footprint while maintaining its dedication to freshness, speed, and customer satisfaction through an energetic and passionate team approach.

Jimmy John's is seeking outstanding managers who embody a strong work ethic, possess an awesome attitude, and go above and beyond for both customers and employees. The managerial role is not just about supervision but active participation in the day-to-day operations, where managers are expected to be the first to arrive and the last to leave. Our managers roll up their sleeves and work alongside their team in a fast-paced environment. This position is perfect for professionals willing to lead by example, motivate staff, and foster a positive, respectful workplace atmosphere.

The manager oversees the coaching of crew members throughout their shifts, ensuring operational brand standards are met and a great, friendly guest experience is consistently delivered. They set goals, delegate job assignments, and motivate team members by celebrating successes and providing timely feedback. Key responsibilities include supporting a respectful team environment, communicating shift priorities and goals, assisting with training, and offering continuous coaching.

Operational excellence is at the heart of this role, with an emphasis on maintaining a guest-first culture, resolving guest issues effectively, and adhering strictly to brand standards regarding recipes, systems, safety, food handling, and sanitation. Compliance with local and state laws is mandatory to maintain a safe, secure, and healthy workplace.

Profitability management is equally important, as managers drive sales goals and implement marketing initiatives to grow the business. Managing cash overages or shortages during shifts, ensuring product preparation meets brand standards, and executing restaurant standards are vital functions.

Candidates with prior experience in restaurant, retail, or supervisory roles will find this position rewarding. Essential skills include fluency in English, math and writing proficiency, and basic computer knowledge. A high school diploma or equivalent is preferred, and candidates must be at least 18 years old where applicable.

Jimmy John's embraces a blended training methodology to equip managers with the necessary knowledge and skills. This includes hands-on training with experienced managers and Brand Ambassadors, as well as e-learning courses and job aids accessible via the FAST TRACK Learning Management System. This comprehensive approach ensures new managers are well-prepared to excel within their first 30 days.

Join Jimmy John's management team and become part of a brand celebrated for quality, freshness, and an unparalleled guest experience. This role offers an exciting opportunity to take your career to new heights in a supportive, fast-paced environment, inspiring others while contributing to the ongoing success and growth of America's number one sandwich shop. The position offers hourly pay ranging from $17.00 to $20.50, reflecting the commitment and responsibilities required to thrive in this dynamic role.