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Asset Protection Officer, Trumbull - Full Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.35 - $22.05
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k Match
Paid Time Off
Holidays
Merchandise discounts
performance-based incentives
Employee assistance program

Job Description

Macy's is a historic and iconic retail company that has been capturing the hearts and minds of America for over 160 years. Known not only as a store but as a part of American culture, Macy's stands out for its blend of innovation and tradition. From organizing the famous Macy's 4th of July Fireworks to bringing joy through the Thanksgiving Day Parade, the company creates memorable experiences that connect with countless customers nationwide. This long-standing reputation offers a unique workplace where employees can be part of a meaningful story that spans generations.

Macy's is currently seeking dedicated Asset Protection Of... Show More

Job Requirements

  • Flexible availability including days, evenings, weekends and holidays with reliable attendance
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors
  • Ability to read and understand employment policies and safety rules and procedures in English
  • Capability to serve as a visible deterrent at entry points and high shortage areas
  • Ability to assist in shoplifter apprehension under direction
  • Accurate documentation and reporting skills
  • Compliance with company policies and legal standards on apprehensions and searches
  • Ability to provide testimony in legal proceedings
  • Capability to respond and provide basic first aid in medical situations
  • Maintain discretion and integrity with confidential information
  • Comfortable using technology and communication devices

Job Qualifications

  • High school diploma or equivalent
  • Excellent interpersonal and communication skills
  • Ability to understand and effectively communicate employment policies and safety procedures
  • Comfortable using technology and two-way communication devices
  • Ability to work effectively with colleagues across departments and levels
  • Dependable attendance and punctuality
  • Ability to perform physical tasks including standing for extended periods and lifting up to 30 lbs

Job Duties

  • Serve as a visible and reassuring presence at high-traffic entrances and high-shortage areas to deter theft and identify suspicious behavior
  • Assist in the apprehension of shoplifters under the direction of Asset Protection Leaders, Captains, or Detectives
  • Accurately document incidents including theft, accidents, and audit findings through detailed and timely reporting
  • Conduct operational audits and complete assigned Asset Protection tasks as directed
  • Partner closely with store teams to promote a safe environment and support a culture of excellent customer service
  • Ensure full compliance with company policies and legal standards regarding apprehensions, searches, and handling of evidence
  • Respond to medical situations and facilitate basic first aid for customers and colleagues

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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