Asistente de Habitacíon

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $21.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule

Job Description

Ponte Vineyard Inn is a distinguished boutique hotel located adjacent to the renowned Ponte Winery, nestled amidst 121 acres of mature vineyards with scenic views of rolling hills. This four-diamond hotel offers 90 well-appointed rooms designed to provide guests with a serene escape from everyday urban life, making it a sought-after destination for relaxing day visits or overnight stays in the countryside. Guests are drawn to the inn not only for its picturesque location but also for its exceptional hospitality and commitment to excellence in service. The establishment has become a benchmark for outstanding guest experiences within the Temecula wine country circuit, earning respect and admiration from visitors and locals alike.

Dedicated associates at Ponte Vineyard Inn take pride in delivering an exceptional hospitality experience, providing attentive service while showcasing excellent wines and delicious cuisine in an elegant and beautiful setting. The hotel fosters a warm and inviting atmosphere where guests can unwind, indulge in premium beverages, and enjoy culinary delights with outstanding attention to detail.

The role of Room Attendant at Ponte Vineyard Inn is pivotal to maintaining the impeccable standards of cleanliness and comfort that guests expect. This position is compensated at $21.00 per hour and operates on a schedule from 9:00am to 5:30pm, with weekend and holiday shifts as required, varying in response to the hotel’s operational needs. The Room Attendant is responsible for thoroughly cleaning and preparing guest rooms to exceed expectations, ensuring each room reflects the high standards synonymous with the brand.

The successful candidate will uphold Ponte Vineyard Inn's core values and service standards, guaranteeing guest and associate safety by following strict hotel safety guidelines. This role involves greeting guests warmly with a smile, providing prompt and courteous responses to requests, and ensuring every room is organized and spotless within the allotted daily timeframe. Disinfection, sterilization, dusting, floor care, and maintenance of furniture and fabrics are crucial elements of the job. Additionally, the attendant ensures all room amenities are functioning correctly, replenishes linens and supplies according to established norms, and reports missing items or maintenance issues to supervisors promptly.

Maintaining secure key control, complying with lost and found policies, and keeping storage and work areas clean and well-stocked are essential responsibilities. The Room Attendant contributes to maintaining a safe environment for guests and colleagues alike. The role demands physical stamina, including the ability to lift heavy objects and stand for prolonged periods while delivering consistent productivity. Achieving or surpassing a 95% rating on room inspections is a key performance indicator.

Beyond standard duties, the incumbent assists with other cleaning responsibilities across public areas, laundry, and housekeeping as business demands, responding flexibly to the needs of the hotel. Additional tasks may be assigned by supervisors to support the smooth operation of hotel services. Working at Ponte Vineyard Inn offers an opportunity to join a team committed to hospitality excellence, where attention to detail and a dedication to continual improvement are highly valued. This role is ideal for motivated individuals passionate about creating memorable guest experiences in a beautiful vineyard setting.

Job Requirements

  • High school diploma or equivalent
  • Prior housekeeping or cleaning experience preferred
  • Ability to lift heavy objects
  • Ability to stand for long periods
  • Availability to work weekends and holidays
  • Flexibility to work varying shifts
  • Attention to detail
  • Commitment to maintaining high cleanliness standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in housekeeping or cleaning roles advantageous
  • Strong attention to detail
  • Ability to work efficiently under time constraints
  • Good interpersonal skills for guest interaction
  • Basic knowledge of cleaning chemicals and equipment
  • Ability to follow safety protocols

Job Duties

  • Comprehend and adhere to Ponte Vineyard Inn values and service standards
  • Guarantee guest and associate safety by following hotel safety guidelines
  • Greet guests with a smile and respond quickly to requests in a friendly and courteous manner
  • Ensure all rooms are clean and organized within the assigned daily timeframe
  • Disinfect and sterilize equipment and supplies, sweep, mop, polish floors and surfaces, clean carpets, furniture and drapes
  • Dust furniture and equipment
  • Maintain a clean work environment both front and back of house
  • Ensure all room items function properly
  • Replenish all linens and supplies according to established standards
  • Report missing items in rooms to housekeeping inspector or shift manager
  • Report maintenance issues or concerns to housekeeping inspector or shift manager
  • Provide a safe environment by maintaining key control and ensuring rooms are locked upon exit
  • Report all guest left-behind items immediately according to lost and found policy
  • Maintain cleanliness and inventory in storage areas by reporting deficiencies to department manager
  • Maintain consistently high productivity while cleaning rooms
  • Maintain or exceed a 95% rating on room inspections
  • Assist with other cleaning tasks as needed such as public area attendant, cleaning assistant, laundry assistant
  • Perform any additional duties requested by supervisor or management

Job Criteria

Experience

No experience required


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