Area Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Parental leave
Disability Coverage
retirement savings plan

Job Description

Aramark is a global leader in food service, facilities, and uniform services, dedicated to delivering exceptional experiences to its clients and customers. The company serves a diverse range of industries including education, healthcare, business, sports and entertainment, and corrections. With a commitment to innovation and operational excellence, Aramark aims to enrich and nourish lives every day through tailored food and service solutions that meet the unique needs and preferences of their clientele. Known for its expansive reach and dedication to quality, Aramark continues to set industry standards for safety, sustainability, and customer satisfaction.

The role of Area Operations Manager at Aramark is a dynamic leadership position responsible for overseeing the performance and efficiency of multiple dining operations within a specified geographical area. This role demands a strategic thinker who can develop and execute innovative dining solutions that cater to customer tastes and requirements. The Area Operations Manager ensures that each department under their supervision operates smoothly, aligning with Aramark’s Executional Framework to guarantee excellent service delivery. Managing a team of managers and front-line staff, the individual in this role plays a pivotal role in fostering a positive work environment that motivates employees through coaching, recognition, and development.

In addition to operational oversight, the Area Operations Manager is accountable for maintaining excellent client relationships, responding promptly to their demands and ensuring transparent communication regarding operational progress. Financial stewardship is a critical aspect of this role, encompassing budget management, revenue enhancement, cost control in food, beverages, and labor, and rigorous profit and loss management. The manager actively drives productivity improvements by implementing labor and food initiatives designed to optimize operational efficiency and cost containment.

Above all, the Area Operations Manager champions compliance with all safety, health, and wage regulations, creating a secure environment for clients, consumers, and team members alike. This position also involves managing systems for ordering, inventory, menu development, and food preparation processes to uphold the highest standards of quality and sanitation. The successful candidate will be a results-oriented leader skilled in managing multi-faceted operations, ensuring operational excellence while fostering strong client and team relationships. This full-time role offers a competitive salary and a comprehensive benefits package including health, dental, and vision insurance, paid time off, and retirement savings programs, demonstrating Aramark’s commitment to employee well-being and career development.

Job Requirements

  • Bachelor's degree
  • experience in food service or related field
  • leadership experience managing teams
  • knowledge of financial protocols and budget development
  • ability to enforce safety, health, and labor regulations
  • strong communication skills
  • customer service focus
  • experience in contract services or hospitality
  • Spanish language skills preferred

Job Qualifications

  • Bachelor's degree
  • experience with K-12 student nutrition preferred
  • strong customer service orientation
  • background in leading and managing teams
  • bilingual in Spanish preferred
  • proficiency in financial management and budget control
  • prior experience in service industry, contract services, or hospitality
  • demonstrated ability to enhance business growth
  • proven leadership skills

Job Duties

  • Supervise, coach, and empower teams to enhance their productivity
  • align food service operations with Aramark's Executional Framework
  • assist employees in understanding goals and effective implementation
  • encourage and motivate employees with recognition and rewards
  • maintain adherence to safety and sanitation regulations
  • respond to client demands and ensure effective communication
  • manage budget, increase revenue, and handle profit and loss statements
  • implement labor and food initiatives to improve operational efficiency
  • ensure Operational Excellence standards are met for food and labor processes
  • direct food production, transportation, and serving processes
  • sustain a safe environment by complying with safety, health, and wage regulations
  • create and manage systems for ordering, receiving, storing, preparing, and delivering food
  • oversee menu design and enhancements
  • conduct routine inventory audits and maintain documentation
  • communicate with client management and foster rapport
  • participate in sales proceedings and deal negotiations

Job Criteria

Experience

Mid Level (3-7 years)


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