Area Director of Operations

Bunkhouse is a renowned hospitality company known for creating unique and memorable experiences that extend beyond just providing guests a comfortable place to sleep or a quality cup of coffee. With an emphasis on design, detail, and cultural authenticity, Bunkhouse properties have become beloved destinations that reflect the communities in which they are located. The company is deeply committed to crafting experiences that connect visitors to a unique sense of place, fostering an environment that celebrates local culture while delivering exceptional service. Bunkhouse's portfolio includes popular hotels such as Austin Motel, Hotel San Jose, and Carpenter Hotel, which are recognized for their vibrant atmospheres and dedication to guest satisfaction.

The Area Director of Operations is a pivotal leadership role within Bunkhouse’s hotel group. This position is responsible for overseeing the day-to-day operations across multiple hotel properties, including Austin Motel, Hotel San Jose, and Carpenter Hotel. Reporting directly to the General Manager, the Area Director of Operations will provide senior leadership and operational guidance to department managers and staff to ensure a seamless guest experience. The role requires active involvement across various hotel departments such as Rooms, Food & Beverage, and Culinary Divisions, ensuring all aspects of the hotels operate efficiently and deliver high standards of service.

This position demands a strategic leader who can supervise scheduling, payroll, training, coaching, and hiring of hourly and management staff. The Area Director of Operations will play a crucial role in fostering a work environment focused on team development, guest satisfaction, and financial performance. Daily responsibilities include monitoring departmental performance, guiding operational decisions, managing costs, and ensuring quality and consistency. The role also requires facilitating meetings, setting departmental goals, and maintaining strong communication across all hotel areas.

Bunkhouse offers an attractive benefits package for this role, including medical, dental, and vision insurance, a 401K plan with company match, generous paid time off, and employee discounts on rooms and at select retailers. Additional perks include free parking and wellbeing initiatives such as complimentary access to Headspace. The company encourages a flexible work environment and values diversity, inclusion, and equal opportunity in its hiring practices.

The ideal candidate will bring at least 8 years of hospitality or relevant management experience, combined with deep knowledge of hotel operations. They must be proficient in various hotel management systems such as Opera, Reserve, HotSOS, and Kronos. Strong leadership skills, financial acumen, and excellent communication abilities are essential. The role requires the flexibility to work varied schedules, including nights, weekends, and holidays, reflecting the dynamic demands of the hospitality industry. This is an exciting opportunity for a motivated hospitality professional looking to grow within a company that prioritizes community, culture, guest satisfaction, and employee well-being.