Area Customer Experience Specialist- Chicago, IL (Roosevelt/Ashland)
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $26.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Wellness Program
Life insurance
Disability insurance
retirement savings plan
paid leave programs
Paid holidays
Paid Time Off
Job Description
Huntington is a renowned financial services institution known for its commitment to providing exceptional banking experiences to customers and fostering a supportive environment for its employees. As a multi-branch regional bank, Huntington has built its reputation by offering comprehensive financial products and personalized services that meet the diverse needs of individuals and businesses alike. The bank’s customer-centric approach is complemented by a robust culture that emphasizes career growth, continuous learning, and community involvement. With a presence spanning numerous locations, Huntington provides opportunities for employees to gain varied experiences and build meaningful careers within the financial services sector.
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Job Requirements
- High school diploma or GED
- Minimum of 1 year customer service and branch banking experience
- Reliable transportation to travel between multiple branch locations
- Ability to provide excellent customer service
- Strong attention to detail and accuracy in transaction processing
- Comfortable with technology including online and mobile banking platforms
- Willingness to travel frequently and adapt to changing branch locations
- Legal authorization to work in the United States
Job Qualifications
- High school diploma or GED
- Minimum of 1 year customer service and branch banking experience
- Bachelor’s degree preferred
- Experience in cash handling
- Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service and presentation skills
- Career minded individuals that want to join an organization where they can gain experience and build a career
- Military service in administration, contracting, civil affairs or similar roles (preferred)
Job Duties
- Provide coverage in all aspects of branch banking including customer transactions, servicing customer needs and identifying opportunities to provide advice and guidance helping people along their financial journey and referring customers to other areas of the bank, as needed
- Process customer transactions accurately and efficiently maintaining proper cash controls and balancing daily
- Provide excellent customer service and effectively resolve customer issues
- Educate customers on deposits, loans and provide support for any service or account maintenance issues
- Educate customers on bank technology including online, mobile, and ATM banking
- Adhere to all operational, security, risk and regulatory policies and procedures
- Be dependable and adaptable traveling to multiple branch locations throughout the week
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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