Arcade Manager

Vacaville, CA, USA|

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $24.00 - $25.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Flexible Time Off

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Job Description

VENU+ is a global leader in creating unforgettable guest experiences by combining entertainment, gaming, souvenirs, mobility, and storage solutions tailored for the world's top destinations. The company is recognized for its innovative programs that enhance venue operations, boost guest satisfaction, and increase revenue. Products such as ScooterPals® Fur-Wheelers, claw machines, photo capture technology, arcade games, and smart lockers form the core of VENU+'s offerings. These solutions bring excitement and engagement to locations ranging from leisure venues to large-scale resorts.

At VENU+, the workplace culture emphasizes collaboration, innovation, and passion for excellence. The company empowers its team members to grow professionall... Show More

Job Requirements

Bachelor's degree required (business, logistics, engineering, etc.)
4+ years of management experience preferably in the amusement industry or related field
Detail oriented and process driven with excellent management skills
Excellent verbal and written communication skills
Demonstrates a professional attitude in a fast-paced environment
Tech-savvy and mechanically inclined
Delivers exceptional customer service with a professional demeanor
Proficient in Microsoft Office products
Able to work a flexible schedule including nights, weekends, and/or holidays

Job Qualifications

Bachelor's degree in business, logistics, engineering, or related field or 4+ years of management experience preferably in the amusement industry or related field
Detail oriented and process driven with excellent management skills
Excellent verbal and written communication skills
Demonstrates a professional attitude in a fast-paced environment
Tech-savvy and mechanically inclined
Delivers exceptional customer service with a professional demeanor
Proficient in Microsoft Office products
Able to work a flexible schedule including nights, weekends, and/or holidays

Job Duties

Manages service delivery and builds a scalable, efficient, and well-trained team responsible for servicing and maintaining amusement equipment located at the resort
Provides training and support to the team on daily operations, customer service, safety requirement and maintenance routines
Develops operational policies, procedures, and workflows that lead to efficient and effective operations of the team
Ensures compliance to all company and customers' safety standards
Exhibits excellent customer service to address service issues or concerns
Completes and manages budgets and costs associated with servicing and maintaining equipment
Forecasts and control labor cost on a weekly, monthly, and annual basis
Complete inventories and ensure adequate parts, supplies, and prizes are ordered as needed while following budgeting guidelines
Ensures staff maintains a professional appearance by adhering to dress code policy
Promotes and increases arcade visits by ensuring cleanliness and proper maintenance routines

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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