
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $18.18
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance
Job Description
Pilot Company is a leading operator of travel centers and convenience stores that serve a wide variety of travelers including professional drivers, commuters, and vacationers. With a commitment to exceptional customer service and team collaboration, Pilot Company focuses on creating an inclusive and positive workplace environment for its team members. The company celebrates diversity among its employees and guests, fostering innovation, creativity, and positivity throughout its operations. With various locations across the country, Pilot Company aims to provide a welcoming atmosphere where employees can grow their careers and enjoy meaningful work experiences. Pilot Company offers competitive pay rates starting between $15.00 and $18.18 per hour, along with a comprehensive benefits package that enhances employee well-being and job satisfaction.
The role of a team member at Pilot Company encompasses delivering fast, friendly, and clean service to guests while upholding the highest standards of food quality and safety. This position involves providing exceptional customer service to all visitors, whether it is the professional driver stopping for a clean shower, the commuter grabbing their morning coffee, or the vacationer looking for their go-to snack. Team members are responsible for maintaining inventory, prepping food safely according to company policies, operating cash registers accurately, and ensuring the overall cleanliness and attractive appearance of the restaurant. The position encourages teamwork and offers opportunities for cross-training in other roles within travel centers and restaurants. Employees are valued for their ability to contribute to a guest-focused culture and to support the company’s mission of making every stop enjoyable for both employees and customers. This is an excellent opportunity for individuals passionate about customer service, food handling, and teamwork in a dynamic, fast-paced environment. Pilot Company values diversity and inclusion and provides equal employment opportunities to all qualified candidates, encouraging veterans and individuals from all backgrounds to apply.
The role of a team member at Pilot Company encompasses delivering fast, friendly, and clean service to guests while upholding the highest standards of food quality and safety. This position involves providing exceptional customer service to all visitors, whether it is the professional driver stopping for a clean shower, the commuter grabbing their morning coffee, or the vacationer looking for their go-to snack. Team members are responsible for maintaining inventory, prepping food safely according to company policies, operating cash registers accurately, and ensuring the overall cleanliness and attractive appearance of the restaurant. The position encourages teamwork and offers opportunities for cross-training in other roles within travel centers and restaurants. Employees are valued for their ability to contribute to a guest-focused culture and to support the company’s mission of making every stop enjoyable for both employees and customers. This is an excellent opportunity for individuals passionate about customer service, food handling, and teamwork in a dynamic, fast-paced environment. Pilot Company values diversity and inclusion and provides equal employment opportunities to all qualified candidates, encouraging veterans and individuals from all backgrounds to apply.
Job Requirements
- High school diploma or equivalent
- incredible guest service skills and ability to maintain a guest focused culture
- ability to complete accurate sales transactions
- ability to cleanly and safely manage and prep food
- ability to maintain Arby's processes and policies
- ability to use computers, telephones, and other equipment as needed
- ability to work as part of a team
Job Qualifications
- Incredible guest service skills and ability to maintain a guest focused culture
- ability to complete accurate sales transactions
- ability to cleanly and safely manage and prep food
- ability to maintain Arby's processes and policies
- ability to use computers, telephones, and other equipment as needed
- ability to work as part of a team
- experience in a similar position
- ability to work a flexible schedule of nights, days, weekends, and holidays
Job Duties
- Provide guests fast, friendly, and clean service
- maintain inventory
- manage and prep food safely
- ensure top-notch quality in all our food products
- operate cash registers
- maintain the overall appearance and cleanliness of the restaurant
- provide excellent guest service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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