Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $41,900.00 - $59,100.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
Meal Allowances

Job Description

Arby9s is a well-established fast-food restaurant chain known for its unique menu offerings and commitment to delivering quality customer service. With locations across the United States, Arby9s continues to grow and maintain a strong presence in the quick-service restaurant industry. The company prides itself on a team-oriented culture that values leadership, operational excellence, and customer satisfaction. Arby9s management team plays a critical role in upholding the brand9s reputation by ensuring daily operations run smoothly and efficiently.

The role of an Arby9s manager is integral to the success of each restaurant location. The manager oversees the daily operations, making sure that the restaurant delivers an exceptional customer experience from the moment guests arrive until they leave. This includes working closely with all staff members to provide leadership, training, and support. The manager is also responsible for analyzing sales data, maintaining inventory by ordering supplies as needed, and communicating with corporate offices to align on goals and standards.

In addition to operational duties, the Arby9s manager takes on the responsibility of managing the team. This involves recruiting, interviewing, hiring, and training new employees to ensure they are equipped with the skills and knowledge to perform their roles effectively. The manager creates work schedules and delegates tasks to the staff to maintain a productive work environment. Monitoring employee performance and providing constructive feedback is a key part of the role to maintain high standards in customer service and operational efficiency.

Customer satisfaction is at the forefront of an Arby9s manager9s responsibilities. They actively resolve customer complaints and concerns in a prompt and professional manner, striving to create a welcoming and satisfying dining experience for every guest. This focus on service excellence supports customer retention and reinforces the positive image of the brand.

Financial oversight is another critical aspect of the manager9s job. They monitor labor costs, control expenses, and work toward achieving the restaurant9s operational goals. This requires careful budget management and strategic planning to ensure the restaurant9s profitability while maintaining quality service.

Health and safety compliance is a priority. The manager enforces the company9s policies and ensures all health and safety standards are met in accordance with local regulations. This includes maintaining a clean and safe restaurant environment for both customers and employees.

Overall, the role demands a strong leader with excellent communication and problem-solving skills. The fast-paced environment requires a manager who can multitask effectively and lead their team to success under pressure. Arby9s offers a dynamic work environment where managerial skills are developed and valued, providing opportunities for growth within the company.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a managerial role preferred
  • Ability to work in a fast-paced environment
  • Strong interpersonal skills
  • Effective problem-solving capabilities
  • Availability to work flexible hours including weekends and holidays
  • Basic math and computer skills

Job Qualifications

  • Strong leadership abilities
  • Excellent verbal and written communication skills
  • Ability to resolve issues quickly and efficiently
  • Previous managerial experience in restaurant or retail industry preferred
  • Knowledge of operational and financial management
  • Understanding of health and safety regulations
  • Ability to motivate and manage a team effectively

Job Duties

  • Oversee daily restaurant operations
  • Work side by side with staff
  • Analyze sales numbers and order supplies
  • Maintain communication with corporate offices
  • Interview, hire, and train new employees
  • Create work schedules and delegate job duties
  • Monitor staff performance and provide guidance
  • Resolve customer issues and ensure excellent customer service
  • Monitor financial performance including labor costs
  • Enforce health and safety standards and company policies

Job Criteria

Experience

Mid Level (3-7 years)


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