Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.38 - $14.88
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
Fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a reputable travel center and hospitality company known for its commitment to delivering superior customer service and providing a welcoming environment for all guests. With pay rates starting between $11.38 and $14.88 per hour, Pilot Company is dedicated to fostering an inclusive workplace where team members can thrive while creating positive experiences for diverse guests. Whether catering to professional drivers seeking clean showers, commuters grabbing their morning coffee, or vacationers looking for their favorite snacks, Pilot Company strives to make every interaction memorable and satisfying. The company embraces diversity and celebrates the creativity, innovation, and positivity that its diverse team members and guests bring to the table.

Joining Pilot Company means more than just accepting a job opportunity; it means embarking on a rewarding career journey that offers dynamic workdays and multiple opportunities for growth and development within its travel centers and restaurants. Team members are encouraged to explore various roles and expand their skill sets while contributing to an inclusive work culture. Pilot Company values teamwork, guest service excellence, and a clean, friendly atmosphere, making it an ideal place for individuals passionate about customer service and team-building. Besides competitive pay, team members enjoy benefits such as weekly pay, fuel discounts, free meals, affordable health plans for full-time employees, paid time off, and family leave. The company is an equal opportunity employer passionate about diversity and inclusion, welcoming applications from all qualified individuals, including military personnel.

The role available is that of a team member responsible for delivering fast, friendly, and clean service in a restaurant environment. Key duties include maintaining inventory, operating cash registers, providing excellent guest service, and ensuring the overall cleanliness and appearance of the restaurant. Ideal candidates possess exceptional guest service skills, the ability to handle sales transactions accurately, competency in safe food prep, and familiarity with company processes and policies. They should also be comfortable using essential equipment such as computers and telephones and be capable of working cooperatively within a team. Experience in similar positions and the flexibility to work various shifts including nights, weekends, and holidays are preferred but not mandatory. This role offers a chance to be part of a vibrant, fast-paced environment where every day presents unique opportunities to enhance customer satisfaction and grow professionally.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or food service preferred
  • Ability to stand for extended periods
  • Strong communication skills
  • Ability to follow safety and sanitation guidelines
  • Flexibility to work varied shifts including weekends and holidays
  • Ability to operate cash registers and basic computer systems

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to cleanly and safely manage and prep food
  • Ability to maintain Arby's processes and policies
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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