Application Development Manager

Astound is a leading telecommunications company specializing in providing internet, WiFi, mobile, and TV services to both residential customers and businesses. With a strong presence in the connectivity market, Astound is dedicated to bridging communities and enriching lives through innovative technology and dependable digital solutions. The company is at the forefront of the digital transformation wave, constantly evolving its offerings to meet the ever-changing needs of its diverse customer base, delivering reliable and cutting-edge digital experiences. Astound is committed not only to delivering strong infrastructure but also to creating a supportive work culture. Employees are empowered with personalized training, coaching, and a nurturing environment that fosters career growth and advancement. The company values its workforce by offering a comprehensive benefits package that includes rewards, recognition programs, and attractive employee discounts, ensuring team members feel supported in both their professional careers and personal lives. Astound’s mission centers on taking care of its customers and employees alike, emphasizing integrity, accountability, and a fun work atmosphere.

The role of the Application Development Manager for Billing Systems & Operations at Astound is a pivotal leadership position managing a multi-disciplinary team comprising Q&A testing staff, software developers, and system administrators. The primary responsibility is overseeing all technical aspects related to system administration, development, and integration of the internal Business Support Systems/Operations Support Systems (BSS/OSS) platform critical for the company’s billing and operational functions. This manager will work closely with various internal teams to coordinate enhancement requests and implement new functionalities that align with Astound’s strategic business goals. Key responsibilities include full system administration of the BSS/OSS platform and its integrated systems, ensuring robust backup plans, replication, security protocols, and hardware management are in place. The role also involves maintaining the system through regular patching of operating systems and applications, managing development and training environments, and supporting special projects. The manager will design and maintain integration points for usage-based rating products, facilitate data migration activities, and implement proprietary integration solutions such as socket and HTTP Post interfaces for provisioning different service offerings. The position requires developing custom reports, user interfaces, and financial processes that enhance the BSS/OSS ecosystem. Additionally, it demands strategic oversight, mentoring, and career development support for the team members, fostering a high-performance culture. The Application Development Manager will play a vital role in project scoping, resource allocation decisions, and upholding company best practices. This position offers a competitive base salary ranging from $115,000 to $125,000 annually and comes with a comprehensive benefits package. It is an excellent opportunity for seasoned professionals with solid experience in software engineering, system administration, and telecommunications platforms to contribute significantly within a dynamic and forward-thinking company environment.