Applebee's logo

Applebee's Bartender

Kalamazoo, MI, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts

Job Description

Applebee's is a well-established restaurant chain known for providing a friendly and welcoming dining atmosphere while serving a wide variety of American dishes and beverages. As part of the TSFR (Schostak Family Restaurants) network, Applebee's has a strong commitment to fostering a positive workplace culture aligned with its Core Purpose, Vision, Mission, and Core Values, all of which aim to create excellent experiences for guests as well as a rewarding work environment for its employees. The restaurant's focus on community engagement and customer satisfaction offers employees the opportunity to be part of a dynamic team dedicated to service excellence. Applebee's offers positions that usually require employees to have flexibility in scheduling including evenings and weekends, and pride themselves on career development and inclusive culture. This particular role is offered as a part-time or full-time position with competitive hourly wages and potential for tips, important to those seeking active roles within the hospitality industry. Regarding the role of a Bartender at Applebee's, the position is central to providing guests with a memorable and enjoyable dining and drinking experience. Bartenders mix and serve both alcoholic and non-alcoholic drinks according to strict Applebee's recipe specifications ensuring consistent quality and customer satisfaction. The bartender also serves food, engages with customers in a courteous manner, and facilitates the smooth operation of bar and dining service areas. Responsibilities include greeting guests promptly, taking orders, preparing drinks, answering questions, and processing payments using technological tools such as QR codes or POS systems. The bartender must maintain cleanliness and safety while managing bar inventory and minimizing waste effectively through precise use of bar tools. In addition, the bartender performs opening and closing duties including restocking supplies and preparing garnishes to ensure the bar runs efficiently throughout the shift. This role requires an outgoing personality, excellent customer service skills, and a professional approach to adhering to all national and local liquor laws. Physical mobility and stamina are also important since the bartender often stands for long periods and lifts items up to 20-30 pounds. The employer values flexibility, a team-oriented mindset, and the ability to thrive in high-energy situations. Overall, the bartender role at Applebee's is well-suited for candidates who enjoy interacting with people, managing multiple tasks in a fast-paced environment, and contributing to a positive guest experience through exceptional service and attention to detail.

Job Requirements

  • Must be 21 years of age
  • Ability to be mobile or standing for a minimum of 4 hours, bend, stoop and lift up to 20 pounds
  • Flexibility to work a variable schedule, including evenings and weekends
  • Ability to read and interpret documents such as contracts, operating and maintenance instructions and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees
  • Ability to solve practical problems and deal with a variety of concrete variables
  • Ability to interpret a variety of instructions in written, oral, diagram or schedule form

Job Qualifications

  • Must be 21 years of age
  • Strong knowledge of spirits, wine and mixed cocktails
  • Ability to be mobile or standing for a minimum of 4 hours, bend, stoop and lift up to 20 pounds
  • Flexibility to work a variable schedule, including evenings and weekends
  • Excellent customer service skills and the ability to exceed guests’ expectations
  • Confident, outgoing demeanor
  • Physical and Mental Requirements
  • Ability to read and interpret documents such as contracts, operating and maintenance instructions and procedure manuals
  • Ability to speak effectively before groups of customers or employees of the organization
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
  • While performing the duties of this position, the employee is frequently required to sit, talk, hear, walk, use hands and fingers to feel, handle or operate objects and reach with hands and arms
  • Specific vision abilities required by this position include close vision and the ability to adjust focus
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as long as it would not create undue hardship
  • While performing the duties of this position, the employee is frequently required to work in a team environment, handle a fast-paced environment and be flexible and willing to accept change
  • Must also have the ability to communicate with others, both verbally and in writing

Job Duties

  • Provide exceptional service to guests by interacting verbally to all guests in a friendly manner
  • Adhere to all local and national liquor laws
  • Mix and serve drinks following set Applebee’s recipes
  • Greet guests in a timely manner, take orders and answer guest questions
  • Collect payment from guests in a timely manner using the QR code or POS
  • Maintain a safe and clean environment for guests and TEAM by completing opening and closing side work
  • Carry out all tasks with attention to detail, cleanliness, and safety
  • Use bar tools to avoid bar waste and help maintain bar costs
  • Restock product at the beginning and end of every shift including cutting and/or slicing of product for the garnish bin
  • Ability to write routine reports and correspondence
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as long as it would not create undue hardship
  • The employee may occasionally lift and/or move objects up to 30 pounds
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as long as it would not create undue hardship
  • On occasion, to perform the work it may be necessary to travel in an automobile to other locations in the field either alone or accompanied by a co-worker
  • TEAM Schostak Family Restaurants reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business

Job Criteria

Experience

Mid Level (3-7 years)


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