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Applebee's Assistant Manager- Chapel Hill- $56-62K- 2040015

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $56,000.00 - $62,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

401(k)
401(k) matching
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Paid training
Vision Insurance

Job Description

Flynn Group, founded by Greg Flynn, began its journey in the restaurant industry with the acquisition of 8 Applebee's in 1999. Over the following two decades, the company experienced remarkable growth by building new stores and acquiring other franchise operators, ultimately becoming the largest Applebee's franchisee in the world. This strong foundation allowed Flynn Group to expand into multiple brands, countries, and industries, making it one of the most significant players in the global franchise market today. Currently, Flynn Group owns and operates over 460 Applebee's restaurants across 24 states, showcasing the brand's widespread reach and influence within the United States.

Flynn Applebee's represents one of the seven premier brands under the Flynn Group umbrella. The Flynn Group boasts a diverse portfolio of restaurants, managing iconic, world-class brands across various segments, including Applebee's, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s, and Planet Fitness. The company’s mission centers on being the premier operator within each brand they represent. Flynn Group seeks to accomplish this by maintaining a strong commitment to its core values: Care Genuinely for People, Play like a Champion, and Win as One. These principles shape the company culture and guide daily operations, enhancing both employee and customer experiences.

The Assistant Manager role at Flynn Applebee's is a full-time position with a competitive salary range of $56,000 to $62,000 annually. This position plays a vital role in the day-to-day operations of the restaurant, ensuring exceptional service quality, strong team leadership, and efficient operational standards. The Assistant Manager is responsible for creating an environment where guests and staff alike feel passionate and engaged with their experience every day at Applebee's. This position demands leadership skills, excellent problem-solving ability, and the capacity to handle stress effectively while fostering a positive and productive workplace.

The role involves overseeing multiple aspects, including timely and friendly service, adherence to company standards, and ensuring corrective actions in response to guest feedback. The Assistant Manager cultivates a culture aligned with Flynn Applebee's core values, drives employee development through training and performance evaluation, and ensures compliance with safety, security, and health regulations. Additionally, this role manages inventory levels, schedules employees to meet sales demands, oversees quality control, and supports maintenance needs. The Assistant Manager also participates in recruitment and fosters a supportive atmosphere for team members.

This position provides an opportunity to grow leadership skills through the Management Development Program, embracing continuous personal and professional growth. The role requires a willingness to work in various positions within the restaurant, including line cooking, bartending, seating guests, and other duties as needed, fostering teamwork and operational excellence. The Assistant Manager is expected to embody the Flynn Group’s commitment to superior customer service and operational efficiency, contributing significantly to the success and reputation of Applebee's within the competitive restaurant industry.

Job Requirements

  • At least 2-3 years restaurant management experience
  • ability to work various shifts including weekends
  • stand and exert well-paced mobility for up to ten hours
  • safely lift up to 50 pounds
  • read and write to facilitate communication
  • possess finger and hand dexterity for using small tools and equipment

Job Qualifications

  • At least 2-3 years restaurant management experience
  • Serve Safe Food certification is a plus
  • Serve Safe Alcohol certification is a plus
  • strong leadership and team management skills
  • excellent communication and interpersonal skills
  • ability to handle stressful situations with professionalism
  • experience in scheduling and inventory management
  • knowledge of safety and sanitation regulations
  • Customer service orientation
  • ability to train and develop staff
  • problem-solving skills
  • proficiency with store-related technology

Job Duties

  • Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
  • cultivates a culture in accordance with the Flynn Applebee's Premier Card of core values and beliefs
  • ensures the immediate response and correction of all verbal guest complaints to self and staff
  • ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards
  • maintains departmental inventory levels
  • ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks
  • effectively schedules employees to meet sales demands
  • maintains effective safety and security programs
  • promotes and leads restaurant organization, cleanliness and sanitation
  • performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs
  • promotes quality recruitment and referrals of potential team member and management candidates
  • promotes Flynn | Applebee's training procedures for new managers
  • helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems
  • participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations
  • assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development
  • monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action
  • assures compliance with company policies, practices and procedures
  • responsible for controlling cost in assigned department
  • compliance with local, state and federal laws, regulations and guidelines
  • drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion
  • responsible for preparing and submitting accurate daily paperwork
  • assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards
  • provides a role model for managers and employees
  • develops self on all store related technology
  • must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant, including cooking on the line, expo, seating guests, bartending etc.
  • uses the Management Development Program for continuous growth of leadership skills and proficiencies

Job Criteria

Experience

Mid Level (3-7 years)


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