Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Paid industry training
Fair Housing certification
Career coaching
Professional Development
Job Description
InterSolutions is a reputable company specializing in property management services for apartment communities. Based in Philadelphia, PA, InterSolutions is dedicated to enhancing the living experience for apartment residents through professional, reliable, and friendly property management. The company is known for its commitment to career development by providing employees with paid industry training, Fair Housing certification, and ongoing career coaching. InterSolutions values a service-oriented approach, creating welcoming environments that foster positive community relations within the properties they manage. Their work environment supports professional growth and encourages team members to thrive in fast-paced, customer-focused settings. This ensures not only the satisfaction of... Show More
Job Requirements
- Previous customer service experience
- Strong phone etiquette and excellent communication, organization, and management skills
- Highly detail-oriented and responsible
- Excellent follow-up and follow-through skills
- Self-motivated with the ability to work independently with minimal supervision
- Skilled in handling difficult situations and enforcing guidelines diplomatically
- Proficiency in Microsoft Word, Outlook, Excel, and data entry
- Ability to stand for 70% of the time and lift packages up to 20 lbs
- Ability to work weekends as required
Job Qualifications
- Previous customer service experience
- Strong phone etiquette and excellent communication, organization, and management skills
- Highly detail-oriented and responsible
- Excellent follow-up and follow-through skills
- Self-motivated with the ability to work independently with minimal supervision
- Skilled in handling difficult situations and enforcing guidelines diplomatically
- Proficiency in Microsoft Word, Outlook, Excel, and data entry
Job Duties
- Create a friendly and welcoming environment for residents and guests
- Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors
- Provide first-line support for resident requests, concerns, and service inquiries
- Follow up on completed service requests to ensure resident satisfaction
- Respond to emergency situations by following proper protocols and contacting the appropriate services
- Monitor and maintain common areas, ensuring cleanliness and organization
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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