Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.00 - $22.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Training and Development
Job Description
McMenamins is a multifaceted hospitality company known for its unique blend of pubs, breweries, historic hotels, and entertainment venues. With a strong presence primarily in the Pacific Northwest, McMenamins provides a welcoming atmosphere that combines history, culture, and exceptional customer service to create memorable experiences for guests. The company prides itself on maintaining properties that often reflect historic significance and a community-centric approach. McMenamins operates as a vibrant hospitality group with a focus on delivering quality food and beverages, live entertainment, and comfortable lodging. Known for its distinctive style and dedication to customer satisfaction, McMenamins upholds values that emphasize diversity,... Show More
Job Requirements
- prior hotel and front desk experience preferred
- customer service experience
- supervisory experience preferred
- knowledge of and comfort with computer operation
- ability to effectively multi-task
- flexible schedule including days, evening, weekend and holiday availability
- work efficiently both independently and as part of a team
Job Qualifications
- prior hotel and front desk experience preferred
- customer service experience
- supervisory experience preferred
- knowledge of computer operation
- ability to multitask effectively
- flexible schedule including days, evenings, weekends, and holidays
- strong communication skills
- experience managing employees professionally
- problem-solving skills
- ability to work under pressure calmly
- values diversity and promotes inclusiveness
Job Duties
- assist the Front Desk AM and Hotel Manager with daily front desk, maintenance, and housekeeping activities
- manage reservations and supervise front desk, maintenance, and housekeeping employees
- assist Hotel Manager with scheduling and payroll reporting
- communicate changes, errors, or events on property to front desk employees
- solve guest problems to ensure satisfaction
- manage inventory and order supplies
- train and break in new staff
- enforce McMenamins and property policies
- maintain positive customer relations
- help with hiring, firing, discipline, and fair treatment of staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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