Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.00 - $22.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training opportunities
Employee wellness programs
career advancement
Job Description
McMenamins is a well-established hospitality company renowned for its unique blend of historic hotels, breweries, restaurants, and music venues located primarily in the Pacific Northwest. Known for cultivating vibrant community spaces, McMenamins prides itself on combining historic preservation with modern-day entertainment and lodging experiences. Each property is much more than just a place to stay or eat; it serves as a cultural hub, reflecting the local heritage and artistic spirit. As a company that values creativity, positivity, and inclusivity, McMenamins actively promotes a work environment where employees are encouraged to grow and excel while having fun. Offering a range of... Show More
Job Requirements
- prior hotel and front desk experience preferred
- customer service experience
- supervisory experience preferred
- knowledge of and comfort with computer operation
- ability to effectively multi-task
- flexible schedule including days, evening, weekend and holiday availability
- work efficiently both independently and as part of a team
Job Qualifications
- prior hotel and front desk experience preferred
- customer service experience
- supervisory experience preferred
- knowledge of and comfort with computer operation
- excellent communication skills
- ability to multitask effectively
- ability to manage employees positively and professionally
- ability to solve problems quickly and efficiently
- value for diversity
- ability to stay calm and friendly in stressful situations
- experience handling high volume of phone calls
Job Duties
- assist the Front Desk AM and Hotel Manager with front desk, maintenance, and housekeeping daily activities
- manage hotel reservations and inventory control
- supervise housekeeping, maintenance, and front desk employees
- assist with staff scheduling and payroll reporting
- communicate effectively with front desk staff regarding changes, errors, or events
- resolve guest issues to ensure satisfaction
- order supplies and train new staff
- enforce company policies and procedures
- support hiring, firing, and discipline of hotel staff
- maintain customer relations and uphold company standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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