Amway Grand Plaza Valet Cashier- 3rd Shift

AHC Hospitality is a prominent hospitality group representing a diverse portfolio of hotels, restaurants, and resorts. The company's properties range from comfortably casual to lavishly appointed, offering unique experiences that cater to a broad spectrum of guests. Notable properties under the AHC Hospitality umbrella include the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown. Each hotel and venue embodies a commitment to exceptional service, community engagement, and a passion for delivering memorable guest experiences in the vibrant downtown Grand Rapids area.

AHC Hospitality prides itself on its culture of opportunity and growth, providing team members with valuable experiences and career advancement possibilities. With a perspective that aligns the success of their associates with that of the company, AHC Hospitality invests significantly in employee development and well-being.

The role of Guest Service Ambassador at AHC Hospitality is a crucial frontline position demanding a high level of professionalism, attentiveness, and guest-oriented service. This part-time position requires weekend availability and offers benefits such as discounted downtown parking, free employee meals, DailyPay, and access to hotel and restaurant discounts. The Guest Service Ambassador plays a pivotal role in creating positive first and last impressions by assisting guests during arrival and departure. Responsibilities include greeting guests, managing luggage, safely parking vehicles, and providing bell service as needed while maintaining a polished and courteous demeanor.

This role demands excellent interpersonal skills and the ability to multitask efficiently in a fast-paced environment. The ambassador is expected to uphold the highest standards of safety, cleanliness, and guest satisfaction, essential traits that reflect the values and service philosophy of AHC Hospitality. The position involves coordination with various hotel departments and requires a keen understanding of the Grand Rapids locale. Furthermore, candidates must be willing to become TIPS certified, indicating a commitment to responsible alcohol service when applicable.

The generosity of employee benefits and a supportive team environment make this role ideal for individuals passionate about hospitality and guest service. This opportunity is perfect for individuals who enjoy dynamic work settings, take pride in their workmanship, and strive to exceed guest expectations consistently. Moreover, joining AHC Hospitality means becoming part of a team that values integrity, dedication, and a collaborative spirit that fosters personal and professional growth, making it an excellent career starting point or a rewarding ongoing role within the hospitality industry.