Amusement Manager

Dave & Buster's Inc. and Main Event Entertainment are two leading brands in the entertainment and dining industry, renowned for providing an exciting and enjoyable experience that combines a restaurant atmosphere with a high-energy amusement arcade setting. This fast-paced and dynamic environment offers guests a unique blend of great food, exciting games, and unmatched entertainment, making it a hotspot for families, friends, and corporate events. Both brands operate with a strong commitment to customer service, innovation, and quality, ensuring an engaging environment that keeps guests coming back. Known for their vibrant and lively spaces, these establishments emphasize a fun work culture where employees are encouraged to grow their careers and thrive in a supportive setting. They take pride in being equal opportunity employers and actively participate in programs like E-Verify to maintain compliance and integrity in their hiring practices.

The role of Amusement Manager at Dave & Buster's/Main Event Entertainment is a crucial leadership position that marries technical expertise with strong managerial skills to keep arcade games and virtual reality experiences in ideal playing condition. This position demands a hands-on approach to maintaining the performance and reliability of amusement equipment, ensuring every game operates smoothly to enhance guest satisfaction. Beyond technical troubleshooting and repairs, the Amusement Manager is tasked with leading and developing a team of Game Technicians, hiring top talent, and fostering a positive and fun work environment that elevates both guest experiences and team morale.

Working as an Amusement Manager means thriving in a high-energy environment where no two days are the same. The job involves diagnosing technical issues swiftly, performing preventive maintenance, and pushing the team to achieve 100% game playability. This role also calls for excellent communication skills, as the manager liaises between the technical team, other staff, and guests to ensure seamless operations and memorable moments of fun. The Amusement Manager must be comfortable managing multiple priorities, handling the physical demands of the job — including long shifts where walking several miles and managing busy, noisy conditions are routine — and inspiring a culture of instant satisfaction by improving experiences and driving team performance.

This leadership position at Dave & Buster's/Main Event Entertainment offers a competitive salary ranging approximately from $57,443 to $67,581, complemented by a generous bonus program and a comprehensive benefits package. Employees enjoy health, dental, vision, and disability insurance, as well as valuable perks such as free food and gameplay, employee assistance programs, 401K matching plans, and opportunities for career advancement within two prominent entertainment brands under one roof. This role is ideal for a personable, technically skilled individual passionate about entertainment technology, guest service, and team leadership in a fun and challenging environment.