Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Flexible Schedule
Retirement Plan
Paid holidays
Job Description
Mattel, Inc. is a globally recognized leader in the toy and family entertainment industry, renowned for creating innovative products and experiences that inspire, entertain, and nurture children through the joy of play. Founded in 1945, Mattel has evolved into a powerhouse with a portfolio of iconic brands including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, and MEGA, reaching consumers in more than 150 countries. With a commitment to creativity, inclusivity, and excellence, Mattel fosters a workplace culture where every team member feels valued, respected, and empowered to bring their unique perspectives to the table. Having been recognized... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Proficiency with reservation and POS systems
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights, weekends and holidays
- Ability to manage multiple tasks effectively
- Positive, professional demeanor and sound judgment
Job Qualifications
- Experience as a restaurant host, hotel concierge or related customer service position, preferred
- Computer skills including restaurant reservation and POS systems, Microsoft Word, Excel and Outlook, and use of basic office equipment such as copiers and fax machines, preferred
- Experience working with children, preferred
- Ability to work a flexible schedule including nights, weekends and holidays
Job Duties
- Greet guests promptly and provide timely seating by maintaining accurate waitlists
- Manage large crowds professionally and resolve challenging service situations diplomatically
- Create and maintain a pleasant ambiance in the dining room and party rooms through lighting, music and table placement
- Communicate dining room and party room setup, special requests and birthday information to the restaurant team
- Share information on store and restaurant events with guests
- Utilize Guestbridge reservation and InfoGenesis register systems, along with Microsoft Office, to perform job functions
- Initiate training opportunities with restaurant staff
- Assist restaurant staff as needed in providing an outstanding dining experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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