Ambassador - Detroit, MI

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.25
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Benefits

Employee Referral Program
competitive hourly wage
Work schedule Monday through Friday
Supportive team environment
opportunities for professional growth
Equal Employment Opportunity Employer
Accommodation for individuals with disabilities

Job Description

LAZ Parking is a leading parking management company dedicated to providing exceptional parking services across a variety of facilities. With a commitment to customer satisfaction and operational excellence, LAZ Parking manages parking solutions that encompass commercial, residential, retail, and event locations among others. The company prides itself on fostering a positive work environment, offering growth opportunities, and maintaining a strong emphasis on employee engagement and community involvement. As part of their ethos, LAZ Parking operates with respect for diversity, inclusion, and equal employment opportunity, ensuring that all employees feel valued and supported throughout their careers.Show More
The Porter/Ambassador position at LAZ Parking plays a vital role as the face of the company, serving as the initial point of contact for customers and clients. This full-time role, scheduled Monday through Friday from 7 am to 3:30 pm, offers a competitive hourly wage of $17.25. The primary responsibility is to greet customers warmly and create an inviting atmosphere that reflects LAZ Parking's commitment to excellent service. The Ambassador must build meaningful rapport with the customer base by delivering premier satisfaction through proactive communication and problem-solving.

In addition to customer-facing duties, the role involves assisting customers in lobbies, parking lanes, and offices while also directing traffic and facilitating efficient parking operations. The Porter/Ambassador helps maintain the cleanliness and safety of parking facilities by overseeing general maintenance tasks such as sweeping, trash removal, and minor repairs. The role may also require operational duties, including adding or deleting accounts in the parking revenue control system, assisting with cashiering functions, and ensuring parking equipment is functioning correctly.

Candidates who thrive in this position possess charisma, energy, and a genuine willingness to help. They are responsible, reliable, and able to perform well under pressure while demonstrating professionalism and effective communication. Flexibility is key, as the position may require working at multiple facility locations and handling emotionally charged situations with empathy and firmness. Proficiency with basic computer skills related to the parking revenue control system, timeliness, and the ability to work independently or as part of a team are essential.

This position also encourages employee participation through a referral program that rewards new hires stemming from current employee recommendations. LAZ Parking is committed to accommodating individuals with disabilities and fostering an inclusive workplace where differing opinions and diverse perspectives are respected. The physical demands of the job include working outdoors in varying weather conditions and performing tasks that involve standing, walking, lifting, and other physical activity throughout the shift.

Overall, the Porter/Ambassador role at LAZ Parking is perfect for individuals who enjoy customer interaction, thrive in dynamic environments, and want to contribute to a company that values quality service and community. Joining LAZ Parking means becoming part of an organization that supports career development and provides meaningful work experiences in the parking management industry.Show Less

Job Requirements

  • High school diploma or GED preferred but not required
  • Strong customer service experience
  • Basic computer skills in parking revenue control system
  • Ability to work full-time Monday through Friday from 7 am to 3:30 pm
  • Ability to handle challenging and emotionally charged situations
  • Ability to lift, push, and pull at least 10 pounds
  • Ability to stand, walk, and run for extended periods
  • Willingness to work outdoors in various weather conditions
  • Ability to bend, stoop, squat, and lift frequently throughout a shift
  • Ability to work with or without supervision

Job Location

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