Ama De Llaves / Housekeeper Room Care

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) plan with Company Match
Tuition Assistance
discounted room rates
Training opportunities
career advancement

Job Description

Concord Hospitality is a renowned hospitality management company dedicated to providing exceptional lodging experiences through its diverse portfolio of hotels. Known for its commitment to quality and guest satisfaction, Concord operates numerous properties across the United States with a strong emphasis on community, integrity, and profitability. The company takes pride in fostering an "Associate First" culture that promotes professional growth, work-life balance, and diversity within the workplace. Concord Hospitality is widely recognized for investing in its associates by providing comprehensive training, competitive wages, and extensive benefits packages, making it an attractive employer in the hospitality industry.

The position of Housekeeper at Concord Hospitality is a vital role responsible for maintaining the cleanliness and orderliness of guest rooms to meet the high standards set by the company. This role demands meticulous attention to detail, an organized approach to tasks, and a commitment to delivering excellent guest service. Housekeepers at Concord are tasked with cleaning and servicing assigned rooms efficiently and according to hotel procedures, ensuring each area is spotless and welcoming for guests. The role also involves maintaining an organized linen cart, reporting maintenance issues within guest rooms, and ensuring the security of equipment and supplies. Furthermore, housekeepers must respond promptly and courteously to guest requests, contributing directly to the overall guest experience and satisfaction.

Working as a Housekeeper requires physical stamina to perform cleaning duties and the ability to lift or carry supplies and equipment. Flexibility is also key, as this position often involves varying shifts, including weekends and holidays. Concord Hospitality values team players who can also work independently, emphasizing safety, sanitation, and guest service standards. Full-time associates benefit from competitive wages, medical, dental, and vision insurance, life insurance, short and long-term disability options, and a 401(k) program with company match. Additional perks include tuition assistance, discounted room rates at Concord-managed hotels, and numerous opportunities for training and career advancement.

Joining Concord Hospitality means becoming part of a company that is not only focused on profitability but also deeply committed to the well-being and advancement of its associates. The company’s culture is built on five key cornerstones: Quality, Integrity, Community, Profitability, and FUN. This supportive environment ensures that employees feel valued and motivated to perform at their best, ultimately delivering exceptional experiences to guests. Whether you are looking to start a career in hospitality or grow within the industry, Concord Hospitality offers an inclusive, growth-oriented environment that supports achievement and success.

Job Requirements

  • High school diploma or equivalent
  • prior experience in housekeeping or hospitality preferred
  • physical ability to undertake cleaning duties and handle equipment
  • availability to work flexible hours including weekends and holidays
  • commitment to maintaining safety and cleanliness standards
  • ability to communicate effectively with guests and team members

Job Qualifications

  • Prior housekeeping or hospitality experience preferred
  • strong attention to detail and organizational skills
  • ability to work independently and as part of a team
  • physical ability to perform cleaning tasks and lift or carry supplies or equipment
  • flexibility to work varied shifts, including weekends and holidays
  • commitment to safety, sanitation, and guest service standards

Job Duties

  • Clean and service assigned guest rooms in a timely and organized manner
  • keep an organized linen cart that is neat, well stocked, and orderly
  • report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, or HVAC systems
  • maintain security of equipment, keys, and supplies issued to you
  • report lost and found articles to your supervisor
  • respond to guest requests in a friendly and timely manner

Job Criteria

Experience

Mid Level (3-7 years)


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