AM Warehouse Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

Forklift certification
Pallet jack certification

Job Description

The hiring company is a dynamic and fast-paced distribution center specializing in managing logistics and warehouse operations with a focus on accuracy, efficiency, and employee engagement. This highly organized and structured environment is dedicated to maintaining high standards of productivity and safety while fostering a culture of teamwork and continuous improvement. The company values employee development and is committed to promoting a positive workplace culture that supports long-term success and operational excellence.

The position available is for an AM Warehouse Supervisor, a pivotal role responsible for overseeing daily warehouse operations during the morning shift. This role demands a proactive leader who can effectively assign and monitor tasks to ensure work is completed accurately and on time. The supervisor sets an example in behavior and attitude, driving the team to exceed goals related to accuracy, productivity, and time management. A critical aspect of the role is engaging with employees to boost morale and maintain a motivating work environment.

In this leadership role, the supervisor will manage the workflow and maintain operational standards to meet and exceed key performance indicators (KPIs). The supervisor must balance holding employees accountable while fostering team cohesiveness and encouraging continuous improvement through Lean methodologies such as 5S and Gemba walks. Exceptional communication skills are required to clearly and promptly address issues and train team members on safety, productivity, and quality standards. The ability to make swift and effective decisions in a fast-paced warehouse setting is essential.

The AM Warehouse Supervisor will also be responsible for training and developing floor-level employees, managing replenishment priorities, and ensuring compliance with safety protocols to minimize incidents and damages. The supervisor will use warehouse management systems (WMS) to monitor work progress and productivity and coordinate closely with management on operational needs such as slotting and inventory holding power. This position requires a hands-on approach, including conducting audits, leading by example in safety culture, managing supplies, and addressing employee issues professionally.

This role is ideal for individuals with experience in warehouse operations or distribution centers who possess skills in team leadership, process optimization, and customer service excellence. Candidates should be familiar with operating warehouse equipment and be comfortable working in a detail-oriented environment where problem-solving and efficiency are paramount. The employer offers forklift and pallet jack certification, supporting employee growth and compliance with industry standards. Overall, this opportunity provides a robust platform for supervisors looking to advance their careers in warehouse management within a supportive and achievement-driven company.

Job Requirements

  • High school diploma
  • Two years’ experience in a distribution center environment or 1 year experience supervising a group of 10+ employees in a fast-paced environment

Job Qualifications

  • Knowledge of warehouse production processes, quality control, costs, and other techniques for maximizing the effective processing, product flow and distribution of warehouse goods
  • Knowledge of customer service principles and processes for providing excellent customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Excellent communication skills both verbal and written
  • Skilled using a PC and familiar with Microsoft Office products
  • Skilled in using time efficiently and attention to detail
  • Skilled in leading a team and organizing company equipment and resources
  • Ability to communicate openly, clearly, and professionally
  • Ability to read, write, and do simple arithmetic
  • Ability to work well with other employees to foster a respectful and professional work environment

Job Duties

  • Assign, monitor and review daily receiving team to ensure standards are being met
  • Assign work for replenishment and putaway of inbound freight
  • Ability to make quick decisions in fast-paced warehouse environment
  • Ensure the employees are fully trained in all safety, productivity and quality aspects of the job
  • Monitor, post, and review daily productivity to ensure that standards are being met
  • Ensure maximum fill rate by managing replenishment priorities
  • Assign and monitor daily clean up
  • Conduct audits for rotation
  • Lead by example and build a culture of safety
  • Manage supplies needed for the department
  • Ensure procedures are followed to prevent damage and theft
  • Communicate to I.C. and management on slotting needs and holding power
  • Responsible for maintaining team’s productivity standards
  • Responsible for documentation and communication of employee issues to manager
  • Investigate incidents and injuries and determine root causes with manager
  • Build a culture of care and concern for company resources
  • Supervise replenishment team on PM shift through pre-shift meetings and the PM Replen Lead
  • Provide reach truck and RF scanner training for new hires
  • Use WMS to monitor work progress, productivity, and other related work functions
  • Other duties as assigned by manager

Job Criteria

Experience

Mid Level (3-7 years)


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