AM Server (PT)

The Courtyard Rochester Downtown, managed by Essex Hotel Management, is a distinguished hotel establishment known for its commitment to providing exceptional service and hospitality to its guests. Situated in the heart of Rochester, the hotel offers a welcoming atmosphere with modern amenities designed to meet the needs of both business and leisure travelers. Essex Hotel Management, a reputable company with nearly three decades of experience, oversees the hotel's operations, ensuring high standards of quality, service, and guest satisfaction. With a focus on creating solutions that work and fostering an inclusive and diverse workplace, Essex Hotel Management prides itself on its dedicated team members who embody the company's vision, mission, and values.

We are currently seeking a driven AM Server to join our team on a part-time basis. This role requires availability during mornings and weekends, providing an ideal opportunity for those who thrive in dynamic, fast-paced environments. As an AM Server at the Courtyard Rochester Downtown, you will play a crucial role in delivering an exceptional dining experience to our guests during breakfast and lunch service hours. Your responsibilities will include greeting guests, taking accurate orders, serving food and beverages promptly, and ensuring that guests have everything they need for an enjoyable meal. This role demands excellent customer service skills, strong communication abilities, and a friendly demeanor. You will also be responsible for handling cash and credit card transactions with precision, maintaining a clean and organized dining area, and assisting with opening and closing duties when necessary.

The ideal candidate is someone who is not only service-oriented but also aligned with Essex Hotel Management's core values of being driven: Dedicated to finding solutions, Responsive to partners, team members, and guests, Integrity in all actions, Value-oriented with emphasis on diversity and relationships, Engaged in their work and team, and Nimble in adapting and innovating. This position offers the opportunity to work within a supportive team environment where diversity is celebrated and equal opportunity is a priority. If you are passionate about delivering excellent service and want to be part of a team committed to making a positive impact, we encourage you to apply and contribute to our ongoing success.