Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
401K with company match
recognition programs
On-site wellness programs
Employee rates on hotel stays
Job Description
Pyramid Global Hospitality is a renowned hospitality company with a strong commitment to placing people first in their corporate ethos. The company prides itself on fostering a supportive and inclusive work environment that values diversity, champions employee growth, development, and wellbeing. By promoting a People First culture, Pyramid Global Hospitality ensures that their employees are engaged, empowered, and equipped with the resources necessary to thrive in the hospitality industry. This is evident through their comprehensive employee development programs, attractive benefits packages, and a workplace culture that encourages meaningful relationships and collaboration. With over 230 properties worldwide, Pyramid Global Hospitality stands... Show More
Job Requirements
- must have completed county and state liquor training
- proper professional attire as per employee handbook
- appearance must be neat, clean and professional
- name badge and proper uniform must be worn at all times
Job Qualifications
- previous food and beverage experience required
- good physical condition to lift moderate weights and stand for prolonged periods
- sincere desire to provide the utmost guest service
- solid interpersonal and communication skills
- pleasant personality to effectively address guest questions and enhance guest experience
- good teamwork with fellow employees
- strong attention to detail
- well-groomed appearance according to company standards
- adherence to occupational safety and health practices including wearing personal protective equipment when required
Job Duties
- be familiar with all standards of proper service etiquette and adhere to these throughout the guest dining experience
- attend all scheduled staff meetings and supplemental training sessions
- be aware of all liquor laws as well as company and departmental policies regarding alcoholic beverage consumption
- service a five-table station during typical service demand
- be familiar with emergency safety measures including the Heimlich maneuver and fire evacuation procedures
- have a strong working knowledge of the micros ordering system and check processing procedures
- know all menu items including ingredients, preparation, required condiments and specific service
- expediently take and expedite guest orders from the kitchen
- check side duty list for opening and closing duties
- obtain own condiments, beverages, and pre-bus tables after guests finish
- obtain completed checks from micros and present to guests
- finalize checks in system
- polish glassware and silverware for next service period
- finalize all settlement transactions and report unsigned checks to manager
- determine gratuity distribution according to set standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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