AM Server (Full-Time) $7.50+Tips

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

hotel discounts
Free Shift Meals
on-site parking

Job Description

Salt Lake City Marriott University Park is a premier hotel conveniently located near the University of Utah, offering guests stunning mountain and city views, modern amenities, and excellent access to Rice-Eccles Stadium. As a part of the Marriott chain, this established hotel combines smart, stylish lodging with a prime location to attract both business and leisure travelers visiting the Salt Lake City area. The hotel is distinguished by its commitment to providing comfort and top-notch service, making it a preferred destination for visitors seeking a quality experience in the heart of Salt Lake City. Employees at Salt Lake City Marriott University Park benefit from hotel discounts, complimentary meals during shifts, and on-site parking, which contribute to a supportive and employee-focused working environment.

This position focuses on guest service within the hotel’s dining area during breakfast and lunch shifts, emphasizing the importance of hospitality and customer interaction. The role involves greeting guests with warmth and enthusiasm, assisting hosts or hostesses with seating arrangements, and ensuring that guests receive prompt and attentive service. Employees will present menus, answer customer questions, and offer suggestions related to food, beverage selections, including wines, and meal preparations. A deep familiarity with the menu and daily specials is crucial, as is adherence to all cash handling protocols to ensure smooth, secure transactions. This position demands flexibility, reliability, and a positive attitude to enhance the guest experience and uphold the Marriott brand standards.

The work schedule includes early morning shifts, typically from 5:30 AM to 2:00 PM or from 6:00 AM to 2:30 PM, covering breakfast and lunch service hours. Candidates must be prepared to work weekends and holidays to accommodate hotel operational needs. Physical endurance is required, as the role involves lifting and pulling up to 50 pounds, along with tasks requiring manual dexterity such as bending, stooping, reaching, and typing. Employees must be at least 21 years old to serve alcohol and must either possess or be able to obtain a Utah food handlers permit within two weeks of employment. Team members are expected to be respectful and professional in interactions with guests and co-workers, actively working to resolve conflicts and communicate effectively with management and colleagues. This role is vital in upholding the high standards of the Marriott University Park and contributing to a memorable guest experience through excellent service and operational efficiency.

Job Requirements

  • Previous guest service experience is required
  • Cash handling experience is preferred
  • Conveys company information, decision, or problems to appropriate parties on a timely basis
  • Works to resolve disagreements and is respectful of guests and co-workers
  • Must be available to work a flexible schedule including weekends and/or holidays
  • Shift consists of breakfast and lunch service from 5:30 AM to 2:00 PM or 6:00 AM to 2:30 PM
  • Minimum lifting of 50 pounds
  • Pushing, bending, stooping, upward reaching, manual dexterity
  • Hearing, writing, typing
  • Minimum pulling of 50 pounds
  • Other duties may be assigned
  • Must be 21 or older to serve alcohol
  • Must possess unexpired or obtain a Utah food handlers permit within 14 days of employment

Job Qualifications

  • Previous guest service experience
  • Familiarity with menu and wine selections
  • Ability to memorize daily specials and basic ingredients
  • Effective communication skills
  • Ability to work flexible schedules including weekends and holidays
  • Must be 21 or older to serve alcohol
  • Valid Utah food handlers permit or ability to obtain within 14 days
  • Physical ability to lift and pull up to 50 pounds

Job Duties

  • Greet all guests in a warm and enthusiastic manner and assist host or hostess in seating guests as needed
  • Present menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation
  • Memorize menu selections and wines including being familiar with daily specials and basic ingredients
  • Maintain and follow all cash handling procedures
  • Work respectfully with guests and co-workers to resolve disagreements
  • Convey company information, decisions, or problems to appropriate parties on a timely basis
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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