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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Retirement Plan
Paid Time Off
wellness programs
Employee Discounts
Training and Development
employee recognition programs
Job Description
Pyramid Global Hospitality is a leading hospitality company that puts people first, dedicating itself to fostering a supportive and inclusive work environment that values diversity, employee growth, development, and wellbeing. With over 230 properties worldwide, Pyramid Global Hospitality has built a reputation for delivering exceptional guest experiences through a strong commitment to its People First culture. This culture is reflected not only in how the company treats its employees but also in the comprehensive benefits and career development opportunities it offers. These include comprehensive health insurance, retirement plans such as a 401k with a company match, paid time off, on-site... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in food and beverage or customer service preferred
- excellent grooming and adherence to appearance guidelines
- strong communication skills
- ability to lift up to 50 lbs
- ability to work in varying weather conditions
- self-motivated and proactive
- ability to listen, speak and write English clearly
- must be able to handle hot plates and equipment
- flexibility to work various shifts including evenings and weekends
- ability to remain standing for long periods
Job Qualifications
- knowledge of fine dining service etiquette
- experience working in food and beverage service or customer service
- ability to communicate effectively in English
- ability to work well in a team environment
- strong organizational skills and ability to multitask
- basic knowledge of point of sale systems such as micros
- pleasant and professional attitude
- ability to handle stressful situations calmly
- understanding of health and safety regulations
- willingness to learn and adapt
- attention to detail
- ability to lift moderate weights and remain on feet for prolonged periods
Job Duties
- greet guests in a warm, friendly and sincere manner
- assist servers in providing guests with a personable fine dining experience
- be familiar with all standards of fine dining service etiquette and adhere to these standards
- attend all scheduled staff meetings, pre-shifts, supplemental training sessions and menu roll outs
- assist servers with general service throughout the guest experience, provide water service offerings after guests have been seated and replenish throughout service
- support the assigned server through the steps of service
- provide bread service
- assist with removal of completed courses from the table, reset as needed or if directed by server
- bus table and area, table maintenance and any additional directives given by assigned server
- set up and stock service stations in kitchen and dining room
- clear and reset dirty tables quickly and quietly after guests depart in accordance to service standards set by restaurant manager
- break down bus trays at dishwashing station and assist dishwashers when needed
- know table and position numbers, and be able to fulfill role as food runner when scheduled
- work together with other server assistants to ensure optimum efficiency
- maintain a positive work atmosphere by acting and communicating in a respectful manner
- perform any other duties as assigned by the restaurant manager and/or assistant manager
Job Criteria
Experience
No experience required
Job Location
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