Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $29.90 - $39.87
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Work Schedule

Standard Hours

Job Description

Hyatt is a globally renowned hospitality company that prides itself on exceptional service, career growth opportunities, and a supportive work environment. As an upscale hotel brand known for outstanding guest experiences, Hyatt values its associates' commitment to quality and professionalism. The company offers a dynamic work atmosphere marked by challenges that foster growth, enrichment, and rewarding careers in the hotel industry. Hyatt's dedication to inclusivity ensures equal employment opportunities for all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The available role is for a Housekeeper, responsible for maintaining cleanliness, order, and comfort in guest rooms throughout the hotel. This role is crucial to creating a pleasant, hygienic living environment that aligns with Hyatt's high standards of service excellence. Housekeepers are entrusted with cleaning and replenishing amenities for up to 13 room credits daily while ensuring every aspect of the guest room is spotless and welcoming. The position requires strong attention to detail, physical stamina to perform demanding tasks, and the ability to work efficiently with minimal supervision. Safety and guest satisfaction are top priorities, with Housekeepers expected to identify and report maintenance needs or guest concerns promptly. This hands-on role is essential in supporting the hotel's commitment to delivering luxury accommodations and memorable stays.

Working as a Housekeeper at Hyatt spans a wide variety of cleaning duties, including dusting all surfaces such as furniture, shelves, and inside drawers; vacuuming carpets and moving light furniture as necessary; sweeping and mopping floors; and spot cleaning walls for visible stains. Bathrooms require thorough cleaning of sinks, vanities, tubs, shower stalls, toilet bowls, and tiled surfaces, alongside shining mirrors and fixtures. Housekeepers ensure amenities are restocked consistently, including bathrobes, slippers, and coffee supplies found at the minibar. Additional responsibilities include cleaning and disinfecting high-touch items like telephones and remote controls to maintain sanitary standards.

A key element in this role involves changing linens and making beds while ensuring all fabric items are clean and in good condition. Housekeepers also deodorize rooms and adjust heating or air conditioning settings to provide comfortable environments for guests. The ability to push, pull, lift, and carry up to 50 pounds highlights the physical nature of this position. The role requires excellent time management to complete cleaning duties accurately and on schedule, maintaining the stock cart in a neat condition and fulfilling documentation requirements associated with job tasks. Effective communication is necessary for reporting guest complaints, maintenance issues, and other relevant matters to the hotel office or management.

Hyatt offers an employment opportunity with a pay range of $29.90 to $39.87 per hour, emphasizing competitive compensation for dedicated individuals. This role suits those motivated by strategic thinking, adaptability, and a passion for creating outstanding guest experiences in a high-end hotel setting. Fluency in English and strong customer service skills are essential, alongside previous experience in similar positions. Candidates who thrive under pressure, work well with others, and demonstrate reliability will find Hyatt an inviting place to work and grow their hospitality careers, especially in a vibrant and diverse city environment like New York City.

Job Requirements

  • Six months experience in a similar position
  • fluency in English
  • excellent customer service
  • work well with people
  • handle pressure and work under minimal supervision
  • ability to walk, bend, and stand for long periods of time
  • ability to push, pull, lift, and carry 50 lbs
  • measuring concerns for guests or customer satisfactions
  • measuring abilities to think strategically, to create solutions to complex situations
  • ability to work under minimal supervision
  • ability to exert control over one’s motivation, behavior and social environment

Job Qualifications

  • Six months experience in a similar position
  • fluency in English
  • excellent customer service
  • ability to work under minimal supervision
  • ability to walk, bend, and stand for long periods of time
  • ability to push, pull, lift, and carry 50 lbs
  • ability to think strategically and create solutions to complex situations
  • ability to exert control over motivation, behavior, and social environment
  • work well with people
  • handle pressure

Job Duties

  • Dust all surfaces including furniture, shelves, and inside drawers
  • vacuum carpets, moving light furniture when needed
  • sweep and mop floor, spot clean walls
  • wash and dry sinks, vanities, tubs, shower stalls, toilet bowls, wall and floor tiles, amenity hardware
  • clean mirrors and shine all bathroom fixtures
  • wash shower curtain or call for replacement when needed
  • clean and disinfect telephones, remote controls, and handles
  • remove garbage and clean trashcans
  • dust/wipe clean all room furniture, fixtures, and equipment
  • make beds and replace bed pads when necessary
  • ensure all linens are clean and in good condition
  • restock terry items including bathrobes and slippers
  • replace guest room amenities including bathroom, coffee supplies at minibar, and closet materials
  • deodorize room and adjust heating/AC
  • report items needing replacement or repair
  • review and complete job-related documents accurately and timely
  • report guest complaints
  • stock cart daily and keep it neat and tidy at all times

Job Criteria

Experience

Entry Level (1-2 years)


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