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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,200.00 - $56,800.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
Paid holidays
Life insurance
Retirement Plan
travel benefits
personal day
Sick Time
holiday bonus
Job Description
Kindred Table is a distinguished dining establishment associated with the Crowne Plaza Lansing, operated under the prestigious IHG (InterContinental Hotels Group) brand. The restaurant is known for its unique, welcoming character and dedication to providing exceptional food and beverage experiences to its guests. As part of a global hospitality leader, Kindred Table benefits from IHG's extensive standards, brand recognition, and operational excellence. The restaurant delivers superior service in an inviting atmosphere, catering to both local patrons and hotel guests, making it a key component of the Crowne Plaza Lansing's food and beverage offerings.\n\nThe role of Food and Beverage Supervisor at... Show More
Job Requirements
- High school or equivalent education preferred
- minimum of six months prior food service experience preferred
- leadership experience preferred
- minimum age to serve alcohol according to local laws
- ability to work flexible schedules including nights, weekends, and holidays
- attendance at all scheduled training sessions and meetings required
- compliance with Crowne Plaza Lansing rules and regulations
- ability to remain stationary or move about restaurant and event spaces
- ability to operate, handle, or feel objects, tools, or controls including POS terminals
- ability to move, transport, or position objects weighing up to 30 lbs
- ability to identify guest needs, monitor environment safety, and communicate effectively
- ability to work in environments with varying temperatures and noise levels
- ability to perform cleaning tasks
- willingness to undertake other duties as assigned
- continued employment is on an at-will basis
Job Qualifications
- High school diploma or equivalent preferred
- minimum six months prior food service experience preferred
- leadership experience preferred
- demonstrated proficiency in problem-solving and reasoning
- ability to communicate clearly and professionally in written and verbal forms
- comprehensive knowledge of restaurant facilities, services, and operational standards
- high attention to detail with proven organizational and supervisory skills
- proficiency in basic math skills and use of Microsoft Windows, Outlook, and hospitality software
- ability to work flexible schedules including nights, weekends, and holidays
- commitment to complete all IHG and hotel training within required timelines
Job Duties
- Supervise and guide restaurant associates
- assist with serving, hosting, and bartending duties as needed
- engage guests with a positive, professional demeanor
- respond to feedback or complaints with urgency and execute appropriate service recovery
- engage with guests and fellow associates using D.A.R.E. to Connect service behaviors
- coordinate daily front of the house and back of the house restaurant operations
- manage Banquet Event Orders for seamless events
- ensure compliance with sanitation and safety regulations, including all liquor laws
- monitor guest behavior and alcohol consumption to determine when alcohol service should cease
- notify management of incidents involving excessive alcohol consumption or impaired guests
- check identification whenever the age of a guest requesting alcohol is questionable
- use POS systems and 3rd party applications effectively and efficiently
- clean and maintain workspace including tables, walls, windows, floors, and in-room dining carts
- perform additional duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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