AM Restaurant Server

HHM Hotels is a respected and dynamic hospitality company known for delivering exceptional guest experiences across its various establishments. Dedicated to creating memorable stays, HHM Hotels prioritizes both guest satisfaction and employee development. The company fosters an inclusive work environment where diversity is celebrated, and equal opportunity is a foundational principle. HHM Hotels prides itself on integrating sustainable practices as part of its corporate responsibility, including initiatives like the EarthView program that promote environmental stewardship. Employees enjoy competitive wages and a comprehensive benefits package designed to support their health, well-being, and professional growth. The company is committed to upholding values such as people-centered service, excellence, agility, and accountability across all levels of operation.

The AM Restaurant Server role at HHM Hotels offers an exciting opportunity for individuals passionate about hospitality and guest service. This position involves serving food and beverages courteously and in alignment with the established brand and hotel sustainability standards. This is an entry-level food and beverage role suitable for candidates looking to build a career path in restaurant and banquet leadership, with potential growth into supervisory and management positions such as Restaurant Supervisor, Captain, Restaurant Manager, and Banquet Manager. The role requires proficiency in taking and placing food and beverage orders using point of sale (POS) systems, ensuring an overall positive guest experience. Servers are responsible for maintaining dining areas by setting and clearing tables, stocking service stations with supplies like ice, napkins, and straws, and picking up orders from food preparation areas.

In addition to primary serving duties, AM Restaurant Servers may also perform bartending and bussing tasks during staffing shortages or peak business periods, highlighting the need for flexibility and teamwork. Payment processing and preparing guest checks with accuracy is another essential aspect of the role. Employees must remain conscious of guest satisfaction scores and actively contribute to improving departmental and overall guest service standards. Following safe work habits, wearing appropriate protective equipment, and complying with Occupational Safety and Health Administration (OSHA) and Material Safety Data Sheet (MSDS) guidelines is mandatory.

The position demands physical stamina, including standing for extended periods, walking, bending, reaching, and occasionally lifting up to 25 pounds. Work schedules vary and may include weekends, holidays, and alternating shifts, requiring adaptability. HHM Hotels encourages employees to embody core values such as "Hearts That Serve," emphasizing genuine care for guests, as well as staying nimble and owning responsibilities with a commitment to excellence.

Overall, this role is ideal for those seeking to join a reputable hospitality company with a strong commitment to service and sustainability, and who desire a clear career progression path within the food and beverage operations sector. The company offers competitive wages for both full-time and part-time positions, comprehensive medical, dental, and vision insurance benefits, paid time off, a 401k company match, free basic life insurance, travel discounts, commuter benefits, employee assistance and wellness programs, educational and professional development opportunities, and a referral bonus program. HHM Hotels stands as a supportive employer dedicated to fostering employee success while delivering outstanding guest experiences.