Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Benefits
$15 hour + Tips
Job Description
Arlo Hotels is an independent lifestyle hotel brand known for its vibrant, community-focused approach to hospitality. Located in the heart of Brooklyn, NY, Arlo Williamsburg offers guests a unique blend of comfort, style, and local culture. This full-time position is based at the Arlo Williamsburg location, emphasizing a dynamic work environment that values authenticity, creativity, and exceptional service. The hotel strives to create memorable experiences for its guests through a blend of modern amenities and a welcoming atmosphere. Arlo Hotels' commitment to excellence is reflected in everything they do, from their thoughtfully designed spaces to their passionate and knowledgeable team... Show More
Job Requirements
- 1 plus years' experience and proven technical expertise as a barista and counter person
- some bartending and/or serving experience preferred
- general knowledge of register/point of sales system
- tips training a plus
- food handler's permit a plus
Job Qualifications
- 1+ years’ experience and proven technical expertise as a barista and counter person
- General knowledge of register/point of sales system
Job Duties
- You are responsible for taking orders, making beverages for all guests, serving beverages, selling food, and building repeat clientele
- Always treat guests with courtesy and respect in a variety of situations
- Honesty & Integrity
- Report immediately any accident and or incident which may accrue while at work
- Acknowledge guest with eye contact
- Use guest name whenever possible
- Report all guest concerns to management in a timely manner
- Acknowledge all bar guests immediately, however busy
- Take guests’ food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations
- Expertly making coffee, espresso, and tea beverages
- Input orders into POS system or skytab, correctly
- Have a strong knowledge of all house cocktails as well as standard recipes
- Open all wine and champagne bottles using proper wine service techniques
- Anticipate guests needs, respond promptly, and acknowledge all guests
- Interact in courteous and professional manner with guests, supervisors, and co-workers
- Be proactive in resolving guest complaints
- Act with integrity and honesty, and alert management to any and all issues that may arise at a guest
- Monitor and maintain cleanliness, sanitation, and organization of the bar
- Clean and maintain bar equipment
- Clean and maintain espresso machine, coffee maker, coffee grinders, and all other coffee equipment
- Properly mark all bar guests for each course in advance of delivery of food to the table
- Always try and anticipate your guests’ needs
- Maintain menu knowledge throughout employment, continuously review menu items, and keep up to date with any changes
- Alert management to VIPs, great guests, big spenders, distributors, and anyone else you think wants extra attention
- Ensure accuracy of guest checks and promptly process payments
- *Each bar is responsible for their-own bank
- Ensure that all cash is handled correctly, and that correct change is given
- Close out all cash checks for the floor in a prompt manner
- Complete end of night closing check out
- Notify management to any pertinent information related to the shift
- Follow all responsible alcohol practices, including carding all guests who appear under the age of 40
- Follow all health department procedures, including best practice notes that can be found behind bar
- Must learn and maintain knowledge of Arlo brand and the property
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter